Account Optimization Manager Chains

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:

About Us

HBX Group is the world’s leading technological partner, connecting and empowering the travel industry. We bring together global and local brands in accommodation, transport, activities, and payments through our network of 300,000 hotels and 60,000 high-value clients across 140 markets. Our tech-driven approach, combined with data and people, sets us apart. At HBX Group, we encourage our team to “move fast, dream big and make the difference” every day.

Job Summary

As an Account Optimization Manager, you will work as part of a high-performing, collaborative commercial team to enhance competitiveness and availability across an assigned portfolio of hotels. Your goal is to optimize overall performance through data-driven actions and strong supplier relationships.

Responsibilities

Renegotiate contracting conditions with hotel suppliers to maximize availability, offers, and best rates.

Apply data-driven actions and prioritize based on company dashboards.

Secure new offers and extra availability directly loaded by suppliers.

Partner internally with Contracting Managers to ensure efficient collaboration and strategy alignment.

Proactively manage daily contact with assigned hotel suppliers.

Skillset and Experience Required

Strong negotiation and relationship-building skills.

Analytical mindset with ability to act on data insights.

Proficiency in systems and tools for contract management.

Experience in hotel contracting or account optimization.

Ability to work collaboratively and independently.

Fluent in English; additional languages a plus.

At HBX Group, we believe that diversity drives innovation and makes travel a force for good.

We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives, and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:

Within an innovative, engaging and multicultural environment.

Have the opportunity to build strong and lasting business relationships and friendships from around the world.

Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.