Legal Operations Associate

We are seeking a motivated, high-performing Legal Operations Associate to join our dynamic legal team at Inmar. In this role, you will play a crucial part in modernizing and streamlining our legal processes, driving operational efficiency, and supporting the department in delivering exceptional service. If you have a strong service mindset, a passion for innovation, and love continuous learning, you will thrive in this collaborative environment.

Work Arrangement

Location: Winston-Salem, NC

Format: Hybrid (2 days a week in-office, 3 days remote)

Key Responsibilities

E-Billing & Outside Counsel Management (Approx. 50%)

Platform Administration: Serve as the primary administrator for the legal department’s e-billing platform, ensuring system health, accurate data entry, and smooth user access.

Invoice Review & Analysis: Conduct initial reviews and analyses of external law firm invoices to ensure strict compliance with outside counsel billing guidelines.

Data & Financial Analysis: Track and mine legal spend data to identify cost trends, patterns, and financial optimization opportunities.

Vendor Relations: Assist in managing relationships with external service providers and law firms regarding billing inquiries, onboarding, and billing guideline compliance.

Contract Lifecycle Management (CLM) Support - Ironclad (Approx. 50%)

Ironclad System Support: Provide day-to-day technical support, troubleshooting, and user management for our Contract Lifecycle Management (CLM) platform, Ironclad.

Workflow Optimization: Build, maintain, and update contract workflows and templates within Ironclad to streamline the intake, negotiation, and execution processes.

Data Governance & Integrity: Ensure data quality, accuracy, and security for all contract records within the CLM. Establish data standards and perform regular data cleansing.

Training & Onboarding: Develop training materials and provide hands-on support to internal legal team members and business stakeholders to drive Ironclad adoption.

Contract Metrics: Track and report on key contract performance indicators (KPIs), such as contract negotiation cycle times and contract volume.

Job Qualifications

Required Qualifications

Legal Familiarity: Prior professional experience working within a corporate legal department, law firm, or legal operations environment.

An Aptitude for Learning: A strong desire to learn new technologies and adapt to shifting priorities.

Technical Comfort: High proficiency with everyday workplace tools like G-Suite and Microsoft Office, with the ability to quickly pick up and navigate new software.

Detail & Analytical Focus: Excellent organizational skills with a focus for details, and analyzing data and numbers.

Communication & Teamwork: Exceptional written and verbal communication skills; a collaborative spirit who enjoys partnering with internal teammates and external vendors.

Education & Experience: Bachelor’s degree or equivalent practical experience, paired with 2–4 years of relevant professional experience.

Preferred Qualifications

Direct experience working with or administering e-billing systems (Brightflag) and Contract Lifecycle Management (Ironclad).

Experience collaborating on data visualization or dashboard projects.

Curious & Adaptable: A genuine desire to learn, seek new knowledge, and respond to change with a positive attitude and willingness to grow.

Problem Solving & Critical Thinking: Ability to tackle operational bottlenecks using a logical, data-driven approach to generate effective solutions.

Integrity & Trust: Gains the trust of others by taking responsibility for actions, following through on commitments, and strictly respecting confidentiality.

Collaboration & Communication: Works seamlessly across internal and external teams, giving and receiving feedback constructively to achieve group goals.

As an Inmar Associate, you:

Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.

Treat clients and teammates with courtesy, consideration and tact; you also can perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.

Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.

Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.

Understand that results are important and focus on turning mission into action to achieve results following the principles of agile, dynamic execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.

Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.

Eligible associates have access to:

Medical, Dental, and Vision insurance

Basic and Supplemental Life Insurance options

401(k) retirement plans with company match

Health Spending Accounts (HSA/FSA)

We also offer:

Flexible time off and 11 paid holidays

Family-building benefits, including Maternity, Adoption, and Parental Leave

Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning

Wellness and Mental Health counseling services

Concierge and work/life support resources

Adoption Assistance Reimbursement

Perks and discount programs

Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.

Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.

This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.