Project Scheduling Coordinator

ABOUT THIS POSITION

Right now, we are searching for an experienced and driven Project Coordination Specialist to join our growing team! The Project Coordination Specialist will support the creation, development, and on-going build-out of a team responsible for extracting all client data necessary to implement Waystar’s suite of Software-as-a-Service applications. The primary responsibility of the Project Coordination Specialist is to manage the implementation process for recently acquired clients and provide effective communication and direction during this time. Individuals in this position are expected to have or develop a specific knowledge of Waystar’s business, industry, and operations, including an intimate understanding of healthcare specific files.

WHAT YOU'LL DO

Looking for some details?

Manage the project intake process to include the timely review of Salesforce, monthly utilization, and project assignment reports

Coordinate resources for all upcoming projects, provide weekly updates and update Clarizen

Regular interaction with the Sales organization to successfully bring recently acquired clients into the Waystar family and ensure the complete implementation process is being followed appropriately

Responsible for revenue management

Coordinate internal meetings as needed

Maintain the client reference/referral repository, working closely with the CSM team in a time sensitive environment

Work closely with the Sales organization to ensure quality standards are maintained

Responsible for playing role in client reference ability initiative

Perform other duties and/or projects as assigned by management within the area of responsibility and control

Consistently meet performance standards as set forth in the quality guidelines

WHAT YOU'LL NEED

Do you fit our team?

Bachelor Degree preferred

An intense attitude of thoroughness and completeness

Great attention to detail

Ability to work independently

Possess process and change management skills

Exceptional critical thinking and analytical skills

Experience with Salesforce

Experience with Clarizen

Excellent written and verbal communication skills required. Must be able to clearly and effectively communicate the results of implementations with team members, clients, and vendor partners.

Must be authorized to work in the United States on a full-time basis for any employer.

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.

WAYSTAR PERKS

Competitive total rewards (base salary + bonus, if applicable)

Customizable benefits package (3 medical plans with Health Saving Account company match)

We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays

Paid parental leave (including maternity + paternity leave)

Education assistance opportunities and free LinkedIn Learning access

Free mental health and family planning programs, including adoption assistance and fertility support

401(K) program with company match

Pet insurance

Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.