People and Culture Advisor

Contract: P&C Operations

Location: Birmingham or London / open to nationwide candidates (travel required)

Hours of work: 37.5

Contract Type: Permanent

We are seeking a People & Culture Advisor to play a key role within the People & Culture team, partnering with leaders and employees across a designated business area to deliver practical, commercially focused people solutions.

The role involves providing expert guidance across all aspects of the employee lifecycle, supporting a culture of engagement, high performance, and continuous improvement.

Job Description

Working closely with senior managers, you will champion best practice in people management, ensuring all approaches are fair, ethical, and aligned with company values and principles.

This role contributes directly to enhancing the employee experience while supporting the organisation in achieving its strategic and operational goals.

Key Responsibilities

Provide professional advice, guidance and support to managers and the People & Culture team, delivering clear and actionable recommendations

Support managers with employee relations matters including performance management, disciplinaries, grievances, and investigations

Coach and build capability in line managers to strengthen people management practices

Review and support preparation of correspondence and reports relating to employee relations cases

Assist in delivering training to managers on people management topics

Support case management for Employment Tribunal claims

Manage and respond to Data Subject Access Requests (DSARs) in line with legislation

Contribute to HR projects, including restructuring and change initiatives aligned to HR strategy

Professional and Personal Competencies/Qualifications

Skills and Experience

Previous experience in a People & Culture generalist role

Educated to degree level or equivalent

CIPD qualified or working towards Level 5 or above

Strong knowledge of UK employment legislation

Experience advising managers across a wide range of people management issues

Awareness of TUPE processes and employee relations frameworks

Experience working with trade unions or employee representatives

Experience supporting change management and organisational restructuring

Strong communication, influencing, and stakeholder management skills

Confident in presenting to large audiences via Teams

Essential Requirements

Full UK driving licence

Willingness to travel up to three days per week (car or car allowance provided)

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,

#aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace

To find out more about what we do - https://www.uk.issworld.com/