Senior Product Manager - Retail Payments

Working within our Product team, you'll lead the strategy, performance and ongoing development of our payments products, partnering across the business to deliver innovative, customer-focused solutions. From enhancing everyday payment experiences to optimising commercial performance and navigating an evolving regulatory landscape, you'll help ensure our products continue to deliver value for both our customers and the Bank.

You'll make an impact by:

Driving the strategy, roadmap and ongoing optimisation of Great Southern Bank's retail payments portfolio.

Using data, customer insights and market trends to improve product performance, customer experience and commercial outcomes.

Partnering with Technology, Digital, Marketing, Customer Experience and Operations teams to deliver new product capabilities and enhancements.

Managing product performance, financial outcomes and vendor relationships while balancing customer value with sustainable commercial performance.

Ensuring products remain compliant with regulatory requirements, scheme obligations and enterprise risk frameworks.

Leading product initiatives from concept through delivery, influencing stakeholders and aligning priorities across multiple business areas.

Do things differently with us

This is more than a traditional product management role.

You'll have the opportunity to shape the future of everyday banking by leading products that thousands of Australians rely on every day. Working across strategy, customer experience, commercial performance and delivery, you'll collaborate with talented teams across the organisation to solve complex problems and deliver meaningful outcomes.

As payments continue to evolve through digital innovation, real-time payments and emerging technologies, you'll play a key role in ensuring Great Southern Bank remains competitive, customer-focused and ready for what's next.

To succeed in this role, you'll enjoy:

Turning customer insights and market trends into products that deliver real value.

Using commercial thinking and data to make informed product decisions.

Building strong relationships and influencing stakeholders across a complex organisation.

Balancing customer outcomes, commercial performance and regulatory requirements.

Working in a collaborative, fast-paced environment where priorities evolve and no two days are the same.

Taking ownership of initiatives and seeing them through from strategy to delivery.

You'll also bring:

Experience managing retail payments products within banking or financial services.

Strong knowledge of payments, including NPP, BECS and broader retail payments ecosystems.

Demonstrated experience managing product portfolios, roadmaps and financial performance.

Strong commercial, analytical and problem-solving capability.

Excellent stakeholder management and communication skills.

A sound understanding of regulatory, compliance and risk requirements relating to payments.

Why Great Southern Bank?

Whatever your role with us, you'll be part of a force for good. We're owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you'll also enjoy a range of fantastic benefits, some examples include:

Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.

Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.

Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more!

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