Senior Business Analyst - Guidewire

At IAG, were ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

We are seeking an experienced Senior Technical Business Analyst to join our Platform Services team. In this pivotal role, you will act as the key link between Product and Technology Delivery teams, translating business requirements into effective technical solutions.

You will work closely with business subject matter experts and agile delivery teams to ensure seamless collaboration, clarity of requirements, and successful delivery outcomes. Your contribution will be critical in shaping solutions that meet business objectives while balancing constraints such as time, budget, quality, and regulatory requirements..

This is a permanent full-time role based in Gadigal Country (Darling Park 2, Sydney), Naarm (Melbourne) or Meanjin (Brisbane).

What You'll Do

Gather, analyse, and translate business requirements into clear functional and technical specifications

Act as the key liaison between Product, Technology, and Business stakeholders

Facilitate workshops and lead discussions to define and refine solutions

Collaborate with delivery teams across Agile and Waterfall methodologies to ensure successful outcomes

Support solution design, testing, and implementation across complex enterprise platforms

What You'll Bring

Minimum 5 years experience as a Technical Business Analyst within IT projects

Proven experience working on complex enterprise technology platforms

Experience with Guidewire (highly preferred)

Strong understanding of Agile and Waterfall delivery methodologies

Hands-on experience with tools such as JIRA, Confluence, and SharePoint

Demonstrated ability to lead workshops and engage senior stakeholders

Strong analytical, problem-solving, and documentation skills

Experience with automation and process improvement to enhance operational efficiency

A collaborative mindset with a willingness to mentor others and contribute to team success

What We Offer

Boosted superannuation with 13% as standard.

20 days annual leave + 5 days MyLeave (extra leave for whats important to you).

Work from home and many more flexibility options with myFlex.

Up to 50% off personal insurance, including home and motor insurance.

Partner discounts on private health insurance, tech& appliances, and many more.

Industry-leading 20 weeks paid parental leave.

Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.

employment type eligibility criteria apply

Applications close : Tuesday 16 June 2026 11:59PM AEDT

Make sure to discuss your application with your current manager before applying.

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to recruitment@iag.com.au for a confidential conversation.