Associate Insurance Advisor, Commercial

Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

What We’re Looking For

As an Associate Insurance Advisor in our Commercial Division, you will work closely with a team of Producers and Marketers on our Commercial Accounts. We are seeking an individual with a superior attention to detail to join our Burnaby Still Creek head office location in a full time position.

Our Burnaby Still Creek head office location is centrally located in the Willingdon Business Park near Brentwood Town Centre. This location is easily accessible by the Gilmore sky train station with many shops, restaurants and other amenities nearby.

As a successful candidate you will possess the following characteristics:

Strong sense of urgency and motivation to support your team

Pro-active and a self-starter

Excellent client service and interpersonal abilities

Experience working in a fast-paced environment

Requirements

Level 2 General Insurance License

2-3 years of insurance experience

Excellent customer service skills

Strong attention to detail and accuracy

Thrives in a fast paced environment

Intermediate proficiency in Microsoft Word, Excel, and Outlook

Typing speed of at least 55 wpm

Acts as a liaison between client, Account Managers, Account Executives and Marketers

Update client information as changes occurs

Answer account related questions/requests from clients, lawyers, and banks

Provide policy and coverage information to clients upon request or inquiry

Asset experience that will make you stand out:

Industry designation (CIP, CAIB, CRM, General Insurance & Risk Management Diploma – BCIT)

Commercial insurance experience is an asset

Accounting experience

EPIC, Policy Works, CSR24 and Certificate Exchange experience

A Day in the Life

Delivers exceptional customer experience to internal and external customers

Demonstrates good technical insurance knowledge of coverages

Follows Hub Service Guidelines

Demonstrates commitment to team work by supporting Account Executive/Account Manager and Marketer with all aspects of servicing commercial accounts

Acts as primary Customer Service Contact in the absence of Account Executive/Account Manager

Responds to customer requests directly (or indirectly from Account Executive/Account Manager), submits information to appropriate insurance companies and binds coverage where appropriate

Attends Critical Path meetings; follows up on action items required by Account Executive/Account Manager, Marketer or Servicer

Prepares proposals, rate sheets, customer correspondence, certificates, and invoices as per agency standards

Prepares cover notes on accounts marketed by production team

Processes all documentation according to Hub workflows

Certificates of Insurance

Cover notes

Summaries and Proposals

New Business, Renewals and Endorsements

Premium Finance contracts

Invoicing

Attaches all documentation into EPIC

client instruction and bind orders

instruction to marketing team and related information

Assists Account Executive/Account Manager with managing Account Receivables

Reviews and manages Account Reconciliation with Accounting Team

Reviews and prioritizes all assigned tasks on a daily basis including company mail, emails, abeyances/activities

Maintains accuracy of electronic files that may be housed in EPIC, Policy Works, Certificate Exchange. CSR24 and physical files as per agency standards

Reviews and ensures accuracy of policy documentation from insurers

Continues professional development in order to develop skills and knowledge

Protects HUB from E&O

Other duties and responsibilities as assigned

Where This Can Take You

We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

What We Offer

Competitive compensation

Company matching RRSP contributions

Tuition financing and career-related training and development

Customizable flexible benefits options for you and your family

Mental and physical wellness initiatives

A positive, collaborative and team-oriented environment

Ongoing personal and career development

The expected salary range for this position is $50,000 to $60,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Our Culture Starts with You

We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business

We want you to be INNOVATIVE and open to sharing your ideas

You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.

You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER

You work with a high degree of INTEGRITY and ACCOUNTABILITY

To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page!

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.