Director of Revenue Operations, Strategy & Pricing

OTT Pay Inc. is a high-growth, cross-border payments and acquiring platform operating across Canada, Hong Kong, and Singapore. As part of OTT Financial Group - a diversified financial services group with active Nasdaq IPO preparation underway - OTT Pay serves merchants, financial institutions, and agent partners with card acquiring, prepaid products, and cross-border remittance solutions.

This is a rare opportunity to join a scaling fintech at a transformative moment: we are building the institutional infrastructure, pricing governance, and commercial performance analytics capability required for our transition to a publicly listed company.

The Director, Revenue Operations, Strategy & Pricing is a senior leadership role sitting at the intersection of commercial strategy, revenue intelligence, and pricing governance. Reporting to the Pricing Committee with dotted-line accountability to the CEO and CFO, this role has two equally weighted mandates: Pricing Architecture & Governance and Revenue Performance & Business Intelligence.

The Director will serve as the single source of commercial truth for OTT Pay's senior leadership - translating sales activity, channel data, and market signals into clear, credible, and decision-ready intelligence for the Pricing Committee, CEO, CFO, and CRO.

Key Responsibilities:

Revenue Operations & Business Intelligence

Design and own the end-to-end Revenue Performance Monitoring Framework across all business lines, channels, partners, and geographies

Define and standardize KPIs across the full revenue funnel (pipeline, activation, transaction volume, take rate, net revenue)

Build and maintain executive dashboards providing real-time and period-end visibility into commercial performance

Establish data governance standards to ensure consistency, auditability, and trust in all reported metrics

Lead monthly Revenue & Sales Performance reporting (vs. plan), including MTD/QTD/YTD tracking across all channels and regions

Analyze performance drivers (volume mix, pricing, seasonality, channel trends) and deliver clear variance explanations and recommended actions

Present insights to CEO, CFO, CRO, and Pricing Committee with structured narrative and decision-oriented recommendations

Partner & Channel Performance Management

Monitor and evaluate business partner and distribution channel performance, including revenue contribution, margin quality, and pricing compliance

Develop and manage a Business Partner Scorecard to support CRO oversight and prioritization

Identify underperformance, pricing exceptions, and revenue concentration risks with quantified impact and remediation plans

Track commercial pipeline health and provide ongoing updates on conversion, coverage, and forecast reliability

Act as the analytical counterpart to the CRO, enabling data-driven decisions on incentives, resource allocation, and partner strategy

Forecasting & Predictive Analytics

Build and maintain a rolling revenue forecast model (3–12 months) integrating pipeline, historical data, seasonality, and pricing changes

Develop scenario-based forecasts (base / upside / downside) to support planning and risk management

Deliver quarterly performance outlooks with key assumptions, sensitivities, and confidence levels

Design early warning indicators (e.g., pipeline gaps, take rate compression) to proactively manage performance risk

Produce investor-grade revenue projections aligned with IPO and board-level requirements

Pricing Strategy & Governance

Own the full pricing lifecycle (design, implementation, review, optimization) across all products and channels

Develop and maintain pricing frameworks and principles, ensuring alignment with margin targets and market positioning

Build detailed profitability models across transaction, merchant, and portfolio levels

Lead pricing design for new products, market expansions, merchant tiers, and partnerships

Manage pricing governance processes, including quarterly reviews and Master Rate Card control

Monitor competitive dynamics, interchange changes, and regulatory developments to inform pricing strategy

Commission & Commercial Strategy

Design and optimize agent commission and revenue-sharing structures with clear margin impact analysis

Develop campaign pricing strategies with defined objectives, timelines, and ROI measurement

Ensure all pricing and commercial initiatives are data-driven, measurable, and aligned with company strategy

Strategic Leadership & Advisory

Act as a trusted advisor to CEO, CFO, CRO, and Pricing Committee

Translate complex commercial data into clear strategic options and trade-offs

Lead deep-dive analyses on profitability, market dynamics, channel ROI, and pricing competitiveness

Support IPO readiness with robust revenue models, board materials, and investor disclosures

Own the company’s long-range revenue model for strategic planning and valuation

What you bring to the table:

8+ years of experience in the North American payments or fintech industry, with focus in pricing, revenue operations, commercial finance, or business intelligence

Proven track record building and operating company-wide revenue performance frameworks, including KPI design, dashboards, and executive reporting

Strong experience developing bottom-up revenue forecast models, integrating pipeline, transaction data, pricing, and market dynamics

Deep understanding of payments economics (interchange, scheme fees, acquiring margins, FX spreads, cross-border pricing)

Experience presenting insights, forecasts, and pricing recommendations to C-suite or board-level stakeholders

Strong grasp of the payments landscape (acquiring, remittance, prepaid, digital wallets)

Bachelor’s degree in Finance, Economics, Business, or a related field (MBA/CPA is a plus)

Preferred

Experience in roles combining pricing strategy and revenue/commercial analytics (e.g., RevOps, Pricing, Commercial Finance leadership)

Exposure to pre-IPO or public company environments, including investor-grade reporting and KPI disclosures

Experience partnering closely with a CRO / commercial leadership team

Advanced financial modelling skills (Excel/Sheets) and experience with BI tools (Tableau, Power BI, Looker, etc.) and SQL

Cross-border payments experience across North America and/or Asia

Mandarin language capability is an asset

Inclusivity Statement

OTT Financial Group is committed to fostering an inclusive and accessible environment where all employees feel valued and respected. We are committed to providing reasonable accommodation, if required, and will work with you to meet your need.