Manager, Business Services Recruitment

Our People team is responsible for managing and enhancing all aspects of human resources and employee experience. Our team oversees talent acquisition, including recruiting, interviewing and onboarding new hires, ensuring that the Firm attracts and retains top legal talent and business services professionals. We develop and implement HR policies, manage employee relations, and administer compensation and benefits programs to ensure a fair and supportive work environment. Additionally, the People team focuses on training, professional development, work allocation, mobility and fostering a positive workplace culture. We also handle performance management, employee engagement, and compliance with labor laws and regulations. Through our comprehensive HR strategies and initiatives, the People team ensures that the Firm’s workforce around the world is motivated, skilled and mobilized to deliver on the Firm’s objectives.

The Manager, Recruitment plays an important role, working directly with Recruitment leadership and the assigned workforce to ensure the effective operation of Firm policies. The role contributes to and supports strategic decision making, with an operational and tactical focus. Recognized as an expert in Recruitment matters, the Manager leverages comprehensive knowledge of Recruitment to address complex challenges. This role is required to provide in-depth specialist advice and counsel to the business, facilitating effective commercial decision-making and informing strategy development.

The roles and responsibilities of this job include:

Recruitment Process Management:

Source candidates via web advertising, search firms, referrals, networking, databases, candidate portals, LinkedIn etc. Ensure all roles are approved via the firm’s Recruitment Approval process, and that they are then advertised internally and on external careers sites

Build, develop and maintain our Applicant Tracking System (ATS) and workflow products, e.g. candidate and position trackers

Conduct candidate outreach and screening interviews for prospective candidates

Manage all stages of the offer process, including coordinating with our internal compensation team to provide up-to-date salary and market information

Liaise with the internal immigration team to assist with candidate visa and immigration matters

Stakeholder Relationship Management:

Build and maintain internal relationships with various stakeholder groups, particularly department heads and regular hiring managers and provide consultative advice and support during the entire recruitment lifecycle

Build and maintain agency relationships, including contract negotiations

Liaise with all levels of management to develop and maintain recruitment plans and strategy, with the aim of forward planning for both growth and attrition

Provide regular market information from both internal and external sources

Process and Procedure:

Deliver a high level of recruitment process to key stakeholders, providing a consistent experience to all business services functions, and focusing on improving the candidate experience

Work closely with the US lateral recruitment team and regional counterparts to develop and deliver innovative recruitment strategies and ideas

Develop and produce regular and meaningful reporting for Recruitment leadership and key stakeholders, including number of roles filled, candidate sources, cost savings via direct recruitment and new initiatives to attract candidates, ensuring updates are timely and informative

Additional Responsibilities:

Participate on global/regional/office project teams and undertake any other reasonable duties as requested by leadership

Participate in meetings related to the activities of the Recruiting department or related projects, when requested

Contribute to team effort through communication, cooperation and coordination with other team members

Maintain professional and technical knowledge by reviewing and contributing to related professional publications

Maintain the practice of continuous improvement and education by attending seminars, etc., and keeping current on new leadership skills

Exercise professional judgment and confidentiality

Maintain professional and comfortable interaction with all levels of attorneys and staff

Uphold firm, departmental and team rules and procedures

Qualifications

Bachelor's Degree

5+ years of legal recruiting experience in law firm environment

Self-starter, intellectual curiosity, creative thinker and problem solver

Outstanding oral and written communication, with strong presentation skills; good negotiation skills, with a professional presence

Strong time management skills, with the ability to stay calm under pressure when juggling multiple tasks

Proven ability to quickly develop relationships with internal and external stakeholders, including the broader Recruiting team, People Advisory team, partners and business services leaders to drive measurable results against strategy

Compensation Range: $135,000-$175,000

This role reports to

Director, Recruitment

Equal Opportunities

Applicants who are interested in applying for a position and require an accommodation during the process should contact talent.acquisition@whitecase.com.

Benefits at White & Case

White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible.

The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

Note to Recruitment Agencies

Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business - specific to the relevant office - before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.