Analyst - Transformation Management Office

The Analyst within the Transformation Management Office (TMO) supports the planning, execution, and tracking of strategic transformation initiatives across the organisation; with a particular focus on processes, people and technology. Primary responsibilities include status tracking, productivity analytics, benefits realisation and project execution support to ensure initiatives deliver measurable business outcomes. The Analyst will collaborate across functions and closely with business teams to drive data-driven insights, enhance adoption, and optimise transformation delivery.

Status Reporting & Governance

Develop clear, concise, and executive-ready reporting on project plans, progress, risks, dependencies, and outcomes. Including refining and adopting data definitions, reporting templates and standards, and more.

Maintain and enhance dashboards and reporting tools for leadership visibility

Ensure data integrity and consistency across reporting systems and project documentation

Project Support & Coordination

Support end-to-end delivery of transformation initiatives, including planning, tracking milestones, and coordinating cross-functional teams

Assist project managers in maintaining timelines, documentation, and governance standards

Identify, track, and mitigate project risks, issues, and dependencies across the transformation portfolio

Productivity & Value Analysis

Conduct data analysis to support decision-making, including scenario modelling and forecasting

Conduct detailed productivity and performance analysis across transformation initiatives, identifying efficiency gains and areas for improvement

Track and report on financial and non-financial benefits, including ROI, cost savings, and operational improvements

User Behaviour & Adoption Analysis

Monitor user behaviour and adoption metrics to identify trends, bottlenecks, and opportunities to improve engagement

Provide recommendations to enhance user adoption and overall project success

Support user readiness, deployment tracking, and post-implementation reviews

Requirements

Bachelor’s degree in Business, or a related discipline

Strong analytical and problem-solving skills with the ability to translate data into actionable insights

Experience in project management, transformation, consulting, or business analysis roles

Advanced proficiency in Excel and data visualisation tools (e.g., Power BI, Tableau)

Excellent communication skills, with experience presenting to senior stakeholders

Ability to manage multiple priorities in a fast-paced, dynamic environment

Familiarity with project management methodologies (e.g., Agile, Waterfall)

Experience supporting digital transformation or system implementation initiatives

Knowledge of change management principles and frameworks

Benefits

Grow with us – Career growth and learning

We believe our greatest strength lies in the growth and development of our team. From day one, we create an environment that builds confidence and lays the foundation for long-term success. Whether you’re launching your career or stepping into a leadership role, we provide the tools, learning opportunities, and personalised guidance to help you thrive.

More about career growth at ESR

Our values and purpose

Our values are the foundation of everything we do - shaping our performance, culture, and ambition. Our purpose is rooted in the pursuit of excellence across all areas of our business, with a focus on maintaining the highest standards of performance, accountability, and integrity.

When you join us, you commit to three core principles:

We Do the Right Thing: Integrity is non-negotiable. We hold ourselves to the highest standards of accountability, ensuring that every financial decision and business move is ethical and transparent.

We Win as One Team: Our culture thrives on collective success. We break down functional silos to ensure that our ambitions are met through seamless collaboration and mutual support.

We Think Beyond the Present: We don’t just manage for the quarter; we build for the years to come. We challenge ourselves to look past immediate gains to secure long-term excellence and sustainable growth.

More about our values and purpose