HR Generalist

People & Operations Partner, UK (HR Generalist)

Reports to: Chief People Officer (CPO)

Role Overview

We’re looking for a proactive and hands-on People & Operations Partner to take ownership of the full employee lifecycle in a standalone HR role. This is a broad, high-impact position covering HR administration, operations, advisory support, and policy development.

You’ll work closely with the Chief People Officer while acting as the go-to person for all day-to-day HR matters. This is an ideal step-up opportunity for someone ready to transition into a more autonomous role, with a clear pathway to grow into an HR Manager position in the near term.

Key Responsibilities

HR Administration & Operations

Own and manage all core HR processes across the employee lifecycle (onboarding, offboarding, contracts, changes)

Maintain accurate and compliant employee records and HR systems

Administer payroll inputs, benefits, and leave management

Ensure HR documentation and processes are efficient, scalable, and well-organised

Act as the first point of contact for HR queries across the business

Advisory & Employee Support

Provide practical, first-line HR advice to managers and employees

Support employee relations matters, including performance, absence, and disciplinary processes

Coach managers on people-related best practices and decision-making

Escalate complex issues appropriately to the CPO

Policy & Process Development

Review, update, and implement HR policies in line with employment legislation and best practice

Help build and refine HR processes as the company grows

Drive consistency and fairness across people practices

Reporting & Insights

Produce regular HR reports and metrics (headcount, turnover, absence, etc.)

Support the CPO with data-driven insights to inform people strategy

Identify trends and recommend improvements

Projects & Continuous Improvement

Support and lead HR initiatives (e.g. engagement, performance frameworks, systems improvements)

Contribute to building a strong, positive company culture

Continuously look for ways to improve efficiency and employee experience

About You

Experience in an HR/People role (e.g. HR Coordinator, Advisor, or similar)

Ready to step into a more autonomous, generalist role with full ownership

Strong understanding of HR fundamentals and employment practices

Highly organised with strong attention to detail

Confident communicator with the ability to build trust across all levels

Comfortable balancing operational tasks with advisory responsibilities

Proactive, solutions-focused, and eager to grow

Growth Opportunity

This role is designed as a progression opportunity into an HR Manager position. As the business grows, you’ll have the chance to your scope, take on more strategic responsibility, and play a key role in shaping the people function. We are also offering support and sponsorship for you to obtain CIPD qualifications.

Why This Role?

High ownership and visibility across the business

Direct exposure to and mentorship from an experienced CPO

Opportunity to shape and build HR practices from the ground up

Clear and supported progression into a leadership role