Japanese Translator

Position Summary

We are seeking a bilingual Sales Specialist (Japanese–English) to support business development and customer relationship management within a manufacturing environment. This role is ideal for candidates with strong language skills, whether they are entry-level or have up to 2–3 years of sales experience.

The primary focus of this position is to act as a communication bridge between Japanese-speaking clients and internal teams, ensuring smooth coordination, customer satisfaction, and business growth.

Key Responsibilities

Serve as the main point of contact for Japanese-speaking customers, ensuring clear and effective communication.

Interpret and translate (verbal and written) between Japanese, English, and Spanish as needed.

Support the sales cycle, including:

RFQs (Requests for Quotation)

Order management

Follow-ups with clients

Maintain and strengthen relationships with existing clients while supporting new business opportunities.

Coordinate with internal departments (production, logistics, quality, engineering) to meet customer requirements.

Monitor order status, delivery schedules, and customer satisfaction.

Prepare reports, presentations, and business correspondence in Japanese and English.

Assist in business meetings, visits, and audits with Japanese clients.

Support commercial negotiations and problem resolution.

Qualifications

Language Requirements (Mandatory)

Advanced to fluent Japanese (business level – JLPT N2 or above preferred)

Advanced English proficiency

Spanish proficiency is highly desirable (working level or above)

Education

Bachelor’s degree preferred (Business, International Relations, Engineering, or related field)

Equivalent experience may be considered

Skills & Competencies

Strong cross-cultural communication skills

Customer-oriented mindset

Ability to manage multiple tasks and prioritize effectively

Problem-solving and negotiation skills

Proactive and detail-oriented

Ability to work in a fast-paced, multicultural environment

Basic understanding of sales processes (for experienced candidates)

Proficiency in Microsoft Office (Excel, PowerPoint, Outlook)

Preferred Qualifications (Nice to Have)

Experience working with Japanese companies or clients

Knowledge of ERP systems or CRM tools

Familiarity with manufacturing processes or supply chain concepts

Job Type: Full-time

Language:

Japanese (Required)

English (Required)

Work Location: In person