Head of Sales Operations

At Team Global Express (TGE), we're transforming the future of freight. We're looking for an exceptional Head of Sales Operations to lead the operational backbone of our commercial function driving performance, enabling our sales teams, and delivering the systems, insights and disciplines that fuel sustainable growth.

Reporting to the General Manager – Product & Commercial Solutions , you'll play a pivotal leadership role across Sales Operations, Commercial Excellence and Sales Enablement. This is far more than a reporting role it's an opportunity to shape strategy, lead transformation and build scalable capability across one of Australia's leading logistics businesses.

What you'll be responsible for - You'll lead the strategy and execution across:

Sales Operations, CRM and commercial systems (Salesforce)

Sales planning, forecasting and pipeline governance

Performance reporting, analytics and commercial insights

Sales enablement, capability and incentive programs

Process improvement and operational excellence

Leading and developing a high-performing team while driving transformation across the commercial function

This is a highly visible leadership role that partners closely with Sales, Finance, Product, IT and Executive leaders to improve performance and deliver commercial outcomes.

About you

You're an experienced Sales Operations or Commercial Operations leader who combines strategic thinking with a hands-on approach. You enjoy solving complex business challenges, using data to drive decisions and creating practical solutions that improve performance.

You'll bring:

Significant experience leading Sales, Commercial or Revenue Operations within a complex B2B environment

Expertise across Salesforce, sales analytics and reporting tools such as Power BI or Tableau

Strong commercial acumen with experience in forecasting, sales planning and performance management

A track record of leading transformation, improving processes and embedding operational excellence

Outstanding stakeholder engagement and leadership skills, with the ability to influence at executive level

This is an opportunity to shape how one of Australia's largest freight businesses sells, operates and grows. You'll join a business committed to transformation, work alongside talented commercial leaders, and have the autonomy to make a genuine impact.

If you're passionate about building high-performing commercial operations and want to help shape the future of freight, we'd love to hear from you.

Note: Role can be based out of Brisbane or Melbourne.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/ .

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

Competitive salary above industry standards

Upskilling, training, mentoring and more to support your career development journey

Fun and practical employee perks and discounts

Flexible work, including work from home

Inclusive parental leave policy that supports all parents & carers

Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.