Director, Operations Management

Utilise your Operations Management expertise to provide support and advice to Enterprise Technology Services

Ongoing, Full-Time Opportunity to work with a high-performing and passionate team in the Victorian Public Service

SES Grade7: $193,946 - $263,771Total Renumeration Package.

The Department of Justice and Community Safety (the department) is seeking a Director, Operations Management to provide a critical role within Enterprise Technology Services.

About the Business Unit

Enterprise Technology Services is an internal technology group within the Department of Justice and Community Safety, responsible for planning, delivering, and maintaining the technology systems and services that support the department's day-to-day operations. The group works closely with business units across the department to understand their needs and ensure they have access to reliable, fit-for-purpose technology solutions. This includes setting the department's long-term technology direction, identifying and adopting new and emerging technologies that improve how the department operates, designing and planning technology systems, managing technology projects from inception to completion, supporting the applications and tools staff rely on, and overseeing the financial management of technology investments.

About the Role

We are seeking an experienced and strategic leader to oversee the operational performance, workforce leadership, governance, financial oversight, commercial management and continuous improvement across a complex operating environment. You will drive a culture of accountability, continuous improvement, safety, integrity and high performance across business operational teams.

Some of your duties will include:

Provide high-quality strategic advice, executive briefings, reports and submissions on operational performance, risks, issues and emerging priorities.

Builds and fosters strong relationships with internal stakeholders, delivery partners and external providers to drive service excellence.

Provides strategic and operational leadership, ensuring services are effective, efficient, compliant and aligned with organisational and government priorities.

To learn more about this role before applying, please read the attached position description.

About you

To be successful in this role, you will have:

Demonstrated knowledge and understanding of operations management, including governance, business systems, operational planning, compliance, resource management and continuous improvement.

Proven experience in managing commercial arrangements, particularly in relation to information technology and driving improvement initiatives to achieve organisational savings.

Proven ability to lead complex corporate operational functions, strengthen business processes and controls, and provide authoritative advice to senior executives on service performance, operational risk and business improvement.

Demonstrated ability to lead expert and senior staff through organisational change and the adoption of alternative ways or working.

Qualifications

Tertiary qualifications or equivalent professional experience in fields related to technology, financial management or business management is highly desirable.

How to Apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include a Nationally Coordinated Criminal History Check (NCCHC) and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.