Senior ICT Business Analyst

NSW Police Force

Reference number

0000BBQ3

Occupation

Information and Communications Technology

Work type

Full-Time

Location

Parramatta, Sydney Olympic Park

Salary Information

$176,910 pa. Package includes salary from $149,739 to $156,088, plus employer's contribution to superannuation of 12% and annual leave loading.

Closing date

12 July 2026 at 11:59pm

Computer System Officer - Level 5

Temporary Full-Time up to 30 June 2028 - with possibility of extension

Parramatta and Sydney Olympic Park

About us

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role

We have an opportunity for 3 x Senior ICT Business Analysts to be part of our Project Management Office, Technology and Communication Services Command.

Join the PMO team at NSW Police Force as a Senior ICT Business Analyst and play a key role in delivering technology solutions that enable critical policing and corporate operations. We are recruiting four senior roles across a diverse portfolio of programs, including critical network and infrastructure, cyber security, and other major enterprise IT initiatives spanning the organisation.

In this role, you will work closely with business and technical stakeholders to understand complex needs, elicit and analyse requirements, and support the delivery of ICT capabilities that drive strategic, operational, and risk-based outcomes. You will contribute across multiple disciplines and programs, bringing flexibility and depth of experience to environments with high operational impact.

You will bring demonstrated high-level business analysis expertise, with significant experience delivering end-to-end analysis across complex, multi-stream programs and projects. Your ability to conduct gap and impact analyses, develop business cases, and translate technical and architectural concepts into clear, plain-language artefacts will be critical to optimising performance and enabling continuous improvement. These roles require strong knowledge of enterprise architecture frameworks, ICT governance, and project delivery methodologies. You will support the integration of new and emerging capabilities, particularly within critical infrastructure, cyber security, and core ICT platforms, while ensuring alignment with organisational strategy, standards, and regulatory obligations.

View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)

What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

competitive salary;

flexible work options;

opportunity to purchase leave;

annual leave loading;

corporate wellbeing programs including seminars and the Fitness Passport;

free annual influenza vaccination;

salary packaging options via superannuation contributions or a novated vehicle lease;

convenient location for public transport and to shops etc; and

in-house gym facilities.

How to Apply

Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

Please address each of the following Target Questions (500 words per question) in the text boxes provided in the online application or attach as a separate document.

Target Question 1:

Describe how you delivered end-to-end business analysis on complex ICT projects, including your approach to requirements management, as-is/to-be and gap analysis, alignment with enterprise architecture and governance, the artefacts you produced, please include the ICT streams you worked with.

Target Question 2:

Describe an example where you worked with stakeholders to gather and manage requirements, outlining your role, how the requirements were approved, and how governance supported decisions and alignment.

Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.

If you require any further information about this opportunity, please contact Megan Burton via (0 8835 9030.

To be eligible to apply for this role, you must meet one of the following statuses:

an Australian Citizen;

a permanent resident of Australia; or

a New Zealand citizen.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Our commitment to Diversity:

At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.

We understand that the recruitment journey may present unique challenges. If you:

Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at PCC-AEET@police.nsw.gov.au

Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au

Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

For more information on applying for roles with the NSW Police Force click here

Thank you for your interest in this role. We look forward to receiving your application.