Executive Administrator

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for providing confidential administrative services to senior executive members, including handling personal business matters to optimize the policy committee member's time in managing corporate business. Key responsibilities include developing procedures to meet requirements, screening visitors, receiving phone calls, mail and faxes, and managing several different objectives, projects, or activities at once. Job expectations include assisting with the organization of meetings and maintaining knowledge of a variety of software programs.

Responsibilities:

Answers phone lines, documents accurate messages, and handles calls with appropriate judgment

Supports calendar management for multiple stakeholders and effectively resolves conflicts that arise in a professional manner

Manages all travel planning and expenses, while coordinating schedules to maximize time and create efficiencies

Engages in high-level client contact and supports conversations related to sensitive information, utilizing considerable diplomacy and judgment

Communicates with executives and line management to gather and convey relevant information

Partners with outside groups to coordinate events

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.

Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.

Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.

Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.

People Manager & Coach: Knows and develops team members through coaching and feedback.

Financial Steward: Manages expenses and demonstrates an owner’s mindset.

Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.

Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Skills:

Administrative Services

Attention to Detail

Customer and Client Focus

Planning

Prioritization

Adaptability

Collaboration

Event Planning

Problem Solving

Research

Facilities Management

Office Administration

Oral Communications

Recording/Organizing Information

Written Communications

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent