Sales Consultant

Position

Step into the world of Dior as a Sales Consultant and embark on a journey of luxury and style. Delight in curating unforgettable experiences for our esteemed clientele, while immersing yourself in the essence of haute couture and exceptional craftsmanship. Join us in redefining elegance and sophistication, where every interaction becomes an opportunity to showcase the timeless allure of Dior.

Job responsibilities

Contribute to Sales Performance & Service Standards

Achieve monthly individual sales targets and contribute to the overall boutique target

Consistently deliver an exceptional client experience that results in both new and repeat business

Maintain an in-depth understanding of our product range to provide clients with insightful product recommendations

Cultivate repeat business by building and maintaining strong, loyal client relationships, following up on potential sales, and ensuring a high rate of return clients

Assist clients in selecting products that meet their needs, preferences, and lifestyle

Client Development

Deliver personalised, high-touch service to each client, ensuring a memorable and luxurious shopping experience

Build and maintain long-lasting relationships with clients by keeping detailed records of customer preferences and purchases to offer personalised follow-ups and tailored service

Participate in store events, promotions, and VIP client outreach to enhance client engagement and increase sales

Build and manage a client portfolio to ensure ongoing client outreach, engagement, and loyalty

Explore prospects and identify new opportunities to attract potential clients

Operations

Provide after-sales service, assisting with exchanges, repairs, and alterations as needed to maintain client satisfaction

Handle stock with care, ensuring accurate inventory management and partake in stock-take activities

Adhere to compliance regulations and execute accurate cashiering procedures

Product Knowledge and Other Related Trainings

Participate in training sessions on new product launch collections, brand history, and the selling ceremony

Engage in continuous learning, including exploring paths in management, operations, fashion styling, and elite client management, to enhance your skills and contribute to the growth of the business

Profile

Work Experience

Previous experience in sales, customer service and customer relation industry

Skills

Excellent inter-personal and communication skills

Excellent customer service

Fluent in English

Basic computer skills

A professional image with good sales presentation skills and the ability to build rapport with clients

Qualities

Sales driven

Result-oriented

Good team player

Confident and motivated

Excellent work ethics

Passion for retail

Ability to handle stress

Possess excellent fashion sense and trend awareness

Additional information

CHRISTIAN DIOR

MAISON

“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.

Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.