Analyst-Operational Risk Management

B30 – Analyst, Operational Risk Management (ORM) – Independent Monitoring & Testing

The objective of the Operational Risk Management (ORM) Independent Monitoring & Testing team is to strengthen organizational resilience through independent monitoring and testing activities, establish clear standards for reporting and risk assessments, and provide a holistic view of operational risk through aggregated reporting.

Operational Risk Management is seeking an Analyst for the Independent Monitoring & Testing team, focused on ensuring effective operational risk management is embedded into day-to-day business operations. This role requires extensive collaboration across multiple business units, functional areas, and geographies.

CA/CS/MBA/B.Tech or Master's degree in Economics or Statistics, or a related field (preferably from a top-tier institute) with 0–3 years of relevant experience.

Strong understanding of critical operational risk management lifecycle & issue management activities

Excellent project management, communication, and interpersonal skills

Experience in process governance and familiarity with policies, regulatory frameworks, and operational standards

Strong analytical and problem-solving capabilities, including the ability to analyze data, identify trends, and evaluate risk scenarios effectively

Experience in control testing, risk assessment, and audit functions

Experience working within any Line of Defense (LoD) framework

Excellent communication skills and proactiveness

Experience in one or more of the following areas is preferred:

Prior experience in Operational Risk Management, Internal Audit, Statutory Audit, Risk Management, or First- or Second-Line Risk functions is preferred.

Translating operational risk strategy and appetite into execution guidelines

Monitoring and identifying breaches in Key Risk Indicator (KRI) thresholds and risk appetite metrics

Supporting implementation of operational risk governance frameworks

Developing and communicating operational risk procedures and standards while ensuring adherence

Supporting operational risk examination and regulatory management processes

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries

Bonus incentives

Support for financial-well-being and retirement

Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

Generous paid parental leave policies (depending on your location)

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.