Information Technology Support Engineer
Skills
About the role
My Dublin based client is recruiting for an experienced IT Support Engineer to provide operational support during a critical go-live phase and will be key in ensuring a smooth rollout, resolving issues quickly, and maintaining stable IT services as operations scale. This is a 6 month contract.
Key Responsibilities
Deliver on-site and remote IT support during the go-live phase.
Monitor, maintain, and troubleshoot Windows environments, including Active Directory and Azure AD.
Manage device provisioning, patching, and software deployment using SCCM, Intune, and Windows Autopatch.
Serve as the primary point of contact for incidents and service requests, ensuring prompt resolution with minimal business impact.
Maintain up-to-date documentation for systems, configurations, and incident resolutions.
Work closely with internal teams and external vendors to resolve technical issues.
Support business continuity and disaster recovery processes.
Automate routine tasks using PowerShell scripting.
Skills & Experience
Strong hands-on experience with Microsoft Windows, Active Directory, and Azure AD.
Solid expertise in endpoint management and patching tools, including SCCM and Intune.
Demonstrated ability to troubleshoot and resolve issues in a fast-paced environment.
Excellent communication skills, with the ability to engage both technical and non-technical stakeholders.
Experience with PowerShell scripting.
Qualifications
Minimum of 5 years’ experience in IT support or operations.
Degree or diploma in IT, Computer Science, or a related discipline.
Microsoft certifications are an advantage.
Questions about this role
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