Head of International Marketing & PR

Team

Fashion, Home & Beauty

Store

London Support Office

Location

London, Greater London

Contract type

Temporary

Position type

Full Time

Salary

Competitive + Benefits

Closing date: 3rd July 2026

Intro

About the role

People Stories

Benefits

Colleague Networks

How to Apply

How We Hire

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

All the details

What's in it for you

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation

Competitive holiday allowance with the option to buy more

Discretionary bonus schemes linked to your performance and ours

Strong pension and life assurance to help plan for the future

Tailored induction and training to support your development from day one

Exclusive perks and savings through our M&S Choices portal

Market-leading family policies, including parental, adoption and neonatal leave

24/7 wellbeing support, including virtual GP access and mental health services

One paid volunteer day a year to support a cause that matters to you

What you'll do

We’re on a mission to triple the size of our international business within five years, and we’re not thinking small.

This bold ambition demands a complete transformation of how we plan, deliver and innovate in marketing.

It’s about redefining what it means to grow a global brand and creating a strategy that resonates across every market we touch.

To make this happen, we’re looking for a visionary transformational marketing leader, someone who is as commercial as they are creative, and ready to partner with our International Director, Marketing Director, Head of International Marketing and the team directly, to:

Lead the transformation: Set the vision, define the strategy, and deliver it with impact

Reinvent processes: Reset critical paths and reshape how work gets done - bridging the gap between UK and International teams across wholesale, franchise, owned, marketplaces, and D2C

Embed a global mindset: Drive cultural change and champion new ways of working that position M&S as a truly global brand with a truly global marketing team and strategy

We require a highly experienced and visionary International Head of Marketing Transformation to lead this critical transformation. This isn’t a role for maintaining the status quo, it’s a mandate to reinvent how our brand connects with customers worldwide.

As International Head of Marketing Transformation, you’ll define and execute a unified, customer-centric strategy that accelerates growth, elevates brand salience and brings the magic of M&S to every market.

You’ll be the change agent who integrates global thinking into every marketing function and touchpoint, ensuring we deliver creativity, consistency and commercial impact at scale.

Shape the future: Develop and champion a bold, unified international marketing strategy that defines our brand positioning, target customers and value proposition globally

Operational overhaul: Reorganise and upskill the global marketing team, ensuring roles, responsibilities, and processes are fit for future growth and raise the bar on performance

Cross functional collaboration: Partner with Marketing, Design, Merchandising and all touchpoints to embed new global processes and drive cultural change (embed global mindset)

Tell our story: Reinvent the brand identity and narrative, ensuring creative consistency across every touchpoint; PR, digital, social etc

Global PR, social media & influencer strategy: Develop a powerful, modern global communications, PR and social media strategy focused on high-impact editorial placement and leveraging high-value celebrity/influencer partnerships (including M&S Insiders and local social accounts) to enhance global brand salience and visibility

Who you are

Proven experience progressive marketing leadership experience

Proven success in brand transformation within complex, high-profile businesses

Expertise in traditional brand building and digital performance marketing (including ecommerce experience)

Deep understanding of global fashion and consumer trends, including emerging tech

A track record of delivering creative, commercial campaigns at pace

Experience leading and inspiring high-performing teams

Visionary leader: Inspires teams and stakeholders with a compelling brand strategy

Challenger mentality: Possesses the courage to challenge established practices and propose unconventional, high-impact solutions

Commercial & creative: Balances strategic thinking with innovative execution

Data-driven & digital: Uses insights to fuel creativity and integrated high impact campaigns

Ready to lead a global transformation? This is your opportunity to shape the transformation and future of one of the UK’s most iconic brands on the world stage

Everyone's Welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

#LI-CA1

Kadeem

Adam

Kadeem

Adam

Kadeem

Adam

I am fascinated by fashion trends but for me it really makes sense when I see the sales figures on screen. When I’m able to paint the picture with percentages, we can be more innovative as a team.

Kadeem (He / Him) | Assistant Merchandiser Read full story

Merchandising is all about getting the right stock, in the right place, in the right quantities, to drive up profit. So I like getting out to stores, seeing the products on display and hearing what customers are saying. That helps me to seize the moment and capitalise on current opportunities to go way beyond forecast.

Adam (He / Him) | Junior Merchandiser Read full story

I am fascinated by fashion trends but for me it really makes sense when I see the sales figures on screen. When I’m able to paint the picture with percentages, we can be more innovative as a team.

Kadeem (He / Him) | Assistant Merchandiser Read full story

Merchandising is all about getting the right stock, in the right place, in the right quantities, to drive up profit. So I like getting out to stores, seeing the products on display and hearing what customers are saying. That helps me to seize the moment and capitalise on current opportunities to go way beyond forecast.

Adam (He / Him) | Junior Merchandiser Read full story

I am fascinated by fashion trends but for me it really makes sense when I see the sales figures on screen. When I’m able to paint the picture with percentages, we can be more innovative as a team.

Kadeem (He / Him) | Assistant Merchandiser Read full story

Merchandising is all about getting the right stock, in the right place, in the right quantities, to drive up profit. So I like getting out to stores, seeing the products on display and hearing what customers are saying. That helps me to seize the moment and capitalise on current opportunities to go way beyond forecast.

Adam (He / Him) | Junior Merchandiser Read full story

End of quote slider carousel

Benefits

Wellbeing hub

Get access to resources to support your wellbeing, including a free virtual GP service.

Giving back

Support your favourite charities by donating through your pay or even volunteering for them.

Pay

Earn a competitive salary.

Colleague discount

After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

Please note only contracts of more than 12 weeks are eligible for this benefit.

Time off

Competitive holiday entitlement with the potential to buy extra holiday days.

Bonus

We have discretionary bonus schemes depending on your role and our business performance.

Life assurance

Get cover for twice your salary up to age 70 (double with our Pension Plan).

Workplace savings

We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.

My Choices

Save on everyday costs through discounts and offers and get access to great health benefits.

Cycle to work

Bike/accessory hire with Cycle to Work and save on tax and national insurance.

Smart tech

Buy the latest technology with interest-free financing directly from your salary.

Family friendly policy

Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.

Wellbeing hub

Wellbeing hub

Get access to resources to support your wellbeing, including a free virtual GP service.

Giving back

Giving back

Support your favourite charities by donating through your pay or even volunteering for them.

Pay

Pay

Earn a competitive salary.

Colleague discount

Colleague discount

After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

Please note only contracts of more than 12 weeks are eligible for this benefit.

Time off

Time off

Competitive holiday entitlement with the potential to buy extra holiday days.

Bonus

Bonus

We have discretionary bonus schemes depending on your role and our business performance.

Life assurance

Life assurance

Get cover for twice your salary up to age 70 (double with our Pension Plan).

Workplace savings

Workplace savings

We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.

My Choices

My Choices

Save on everyday costs through discounts and offers and get access to great health benefits.

Cycle to work

Cycle to work

Bike/accessory hire with Cycle to Work and save on tax and national insurance.

Smart tech

Smart tech

Buy the latest technology with interest-free financing directly from your salary.

Family friendly policy

Family friendly policy

Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.

Wellbeing hub

Giving back

Pay

Colleague discount

Time off

Bonus

Life assurance

Workplace savings

My Choices

Cycle to work

Smart tech

Family friendly policy

Colleague Networks

We want you to feel supported, no matter what.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

End of slider Colleague Networks carousel

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

We’ll invite you to take part in an online assessment. This could be before or after your interview.

Interview

We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for.

Decision

After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.