Head of Marketing

An exciting opportunity has arisen for an experienced Head of Marketing to lead the marketing function of a fast-growing, investor-backed premium health and wellness business. This is a strategic and hands-on leadership role, responsible for driving brand growth, customer acquisition, retention and commercial performance across a multi-site business with ambitious expansion plans.

The Company:

The business has built a market-leading reputation through its premium health and wellbeing offering, combining fitness and wellness services under one integrated brand. With a refreshed strategy, strong investment backing and significant growth ambitions, it is entering an exciting new phase of development.

The Basics:

Salary: £70-£80k

Location: Central London

Reporting to: The Founder

This is an opportunity to shape the marketing function of an ambitious, purpose-led business at a pivotal stage of growth. The successful candidate will have genuine influence over brand strategy, customer experience and commercial performance, while leading a talented team and helping scale a distinctive business with significant future potential.

The Role:

Marketing Strategy + Brand

Develop and deliver the overall marketing strategy aligned to commercial objectives.

Champion a consistent, premium and welcoming brand across all channels and customer touchpoints.

Lead integrated campaigns that build awareness, engagement and long-term brand value.

Commercial Growth:

Drive customer acquisition, retention and revenue through data-led marketing.

Manage marketing budgets, evaluate ROI and optimise investment.

Support commercial initiatives including new products, partnerships and multi-site growth.

Digital + Customer Experience:

Lead digital marketing across CRM, website, content, paid media, SEO and social.

Improve digital journeys, booking experience and lead conversion through close collaboration with internal teams and external partners.

Use customer insight and analytics to inform strategy and improve performance.

Leadership:

Lead, coach and develop a collaborative in-house marketing team.

Manage external agencies, freelancers and creative partners.

Build strong relationships across the wider business to ensure marketing supports operational and commercial priorities.

The Person:

The successful candidate will be an experienced senior marketing leader with a proven track record in a premium consumer-facing, multi-site business. They will combine strategic thinking with a hands-on approach, be highly commercial, digitally confident and comfortable using data to drive decisions.

They will bring:

A proven track record of driving brand awareness, customer acquisition, retention and revenue growth.

Experience leading marketing within a multi-site or service-led organisation, ideally in health, wellness, hospitality, leisure or a similar premium consumer sector.

Strong commercial acumen with the ability to interpret data, measure performance and make evidence-based decisions.

Expertise across digital marketing, CRM, customer journeys, website optimisation and performance marketing.

The confidence to manage agencies, digital partners and cross-functional projects.

Outstanding communication and stakeholder management skills, with the ability to influence at all levels.

A creative mindset combined with analytical thinking and excellent organisational skills.

A passion for developing high-performing teams and creating a collaborative, positive culture.

Experience supporting franchise, partner or multi-location marketing models would be advantageous.