Client Relationship Manager
About the role
All Locations
All Locations:
London (International House)
Vacancy Type
Vacancy Type
Permanent
Business Area
Business Area
QA
Function
Function
Sales
About The Role
Client Relationship Manager
Location: London
Your Role:
You will join QA as a Client Relationship Manager; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching.
Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities.
Key Responsibilities:
Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities
Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base
Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities
Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements
Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets.
Your Experience:
Ability to recognise buying signals and use influencing skills to create opportunities
Persuasive verbal and written communication style, good presentation skills
Demonstrable understanding of how to manage, prioritise, plan and execute your workload effectively
Ability to understand customer/partner requirements, solve problems or close opportunities and only escalate when required (minimal supervision required)
Ability to work independently in a high pressured environment whilst maintaining a professional approach
Ability to plan future sales opportunities/pipeline
Strong attention to detail, whilst multi-tasking effectively good commercial acumen
Track record of achieving sales targets
Experience in a B2B sales function where you have had to deliver a wide range of products in order to maximise sales opportunities – ideally a consultative sales environment
Experience using IT systems e.g. Client Relationships Management systems Proficient in Microsoft Office
About Us
Sales Rewards:
But it’s not all work and no play. At QA, we love to celebrate success and recognise our people. We offer competitive salary and an incredible incentive-based reward program, alongside an uncapped commission structure.
Wellbeing & benefits
Your wellbeing matters to us. That’s why we offer benefits designed to help you recharge and thrive, including:
27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays
Holiday Buying scheme
Medicash plan, Wellhub, Cycle to Work scheme
Private Medical Insurance at corporate rates
Employee Assistance Programme
Employee Discounts Benefit Hub
3 Development days
2 Charity days per year
Pension Scheme
Early Friday Finish at 4pm
Personal growth
Learning and opportunity is at the core of what we do - and that applies to you too!
You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Or perhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.
Our people
As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.
A little about QA
At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.
Our Mission
We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world.We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training, Self-paced Learning and Blended Learning.
You can find out more about us at https://www.qa.com/about/careers/
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