Specialist, Creative Operations

Overview:

The Creative Operations Specialist manages the intake and execution of creative requests from submission through final delivery. This role serves as the central point of contact for stakeholders and the creative team, ensuring requests are complete, strategically aligned, properly prioritized, and delivered on time. The Specialist partners closely with cross‑functional teams to understand the purpose behind each request, establish clear timelines, and ensure creative outputs meet business objectives and stakeholder expectations.

Highly organized and proactive, this individual oversees workflows, schedules resources, tracks progress, and anticipates risks to keep projects moving efficiently in a fast‑paced environment.

Responsibilities:

Manage intake of all creative requests, ensuring briefs are complete, clear, and aligned to business goals

Clarify project objectives and stakeholder expectations to ensure creative output meets intended purpose

Prioritize and schedule projects based on urgency, scope, and available resources

Establish, maintain, and communicate timelines, monitor progress from kickoff through delivery

Assign work to creative team and manage workflow through Adobe Workfront

Lead status updates and meetings, including Hot List and cross‑functional reviews

Identify and resolve risks, bottlenecks, and competing priorities before they impact delivery

Manage revisions, rush requests, and timeline changes while maintaining quality and accuracy

Proof and route assets for approval; ensure timely and accurate release to all channels

Maintain strong working relationships across marketing, creative, and business stakeholders

Qualifications:

Bachelor’s degree in Marketing or related field, or equivalent experience

2+ years of experience in marketing, creative operations, or project management

Strong organizational, communication, and prioritization skills

Experience working in a project management system a plus, Adobe Workfront preferred

Equal Opportunity Policy

We firmly believe that every Health Enthusiast has the right to be treated with dignity and respect. Our goal is to maintain a satisfied and productive team of Health Enthusiasts. The keys to reaching that goal are effective leadership, equal application of fair human resources policies, competitive wages and benefits, and close attention to all health enthusiast matters. The Vitamin Shoppe is committed to the principle of fair and impartial treatment of our Health Enthusiasts.

Health Enthusiasts with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of their Human Resources representative. We will not allow any form of retaliation against Health Enthusiasts who raise issues of perceived discrimination in good faith. To ensure our workplace is free of artificial barriers, violation of this policy may result in disciplinary action, up to and including discharge.