Senior Product Operations Manager

About GitHub: GitHub is the world’s leading platform for agentic software development - powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot.

Locations: In this role you can work from Remote, United States

Overview:

GitHub and Microsoft's developer AI portfolio, spanning GitHub, Azure AI Foundry, and VS Code, is one of the highest-velocity product areas at Microsoft, shipping the tools and platforms that define how the world builds with AI. The Insights & Product Operations team drives operational excellence across this portfolio, serving as the connective tissue between Product, Engineering, Marketing, Revenue, and Support to make the full launch lifecycle predictable, scalable, and market-ready. We don't just run processes. We build automated systems that make the entire product and Go-to-Market (GTM) machine faster and smarter.

Responsibilities:

We are looking for a Senior Product Operations Manager who is equal parts operator and systems thinker. You will drive release operations across our developer AI portfolio, running the rhythms that keep releases on track and driving cross-functional coordination between product, GTM, and engineering teams.

You will also own the strategy and backlog for AI-powered operational systems we're building to make Engineering, Product, Design and GTM teams dramatically more efficient. This is a role for someone who is deeply curious about how product and GTM teams actually work, where friction lives, and why. You understand the landscape of modern AI capabilities well enough to see where they can transform operational workflows at scale. You think in systems, you obsess over the right problems before jumping to solutions, and you know how to translate operational insight into a prioritized roadmap that delivers compounding value over time.

What You'll Do

Release Operations & Launch Readiness

Run the release readiness process across the portfolio, driving the operational rhythms and reviews that keep launches on track

Drive cross-functional coordination across product, engineering, PMM, and revenue teams, ensuring the right stakeholders are aligned at the right time on launch decisions

Define and monitor operational health metrics; use release data, customer signals, and stakeholder input to surface risks, inform decisions, and prioritize improvements

Calibrate communications for your audience, whether that's an engineering status update or an executive-facing readiness report, keeping stakeholders informed with clarity and consistency

AI-Powered Operational Systems

Drive the automation roadmap for the systems that make EPD and GTM teams faster: AI-powered release tracking, intelligent triage, self-service launch tooling, automated stakeholder reporting, and more

Deeply understand how product and GTM teams work today, identify the highest-value opportunities for automation, and define what to build next

Maintain and prioritize the backlog for operational automation, working with automation engineers to translate operational insight into shipped solutions

Define success metrics for the systems you own, measure adoption and impact, and iterate based on what you learn

Stay deeply fluent in modern AI capabilities (LLMs, agents, copilots, automation platforms) so you can identify where they unlock step-function improvements and where they don't

Qualifications:

Required Minimum Qualifications

Bachelor's Degree AND 6+ years experience in engineering, design, product management, or product/design operations

OR 8+ years experience in engineering, design, product management, or product/design operations

OR equivalent experience.

3+ years’ experience in SaaS or cloud platform product development lifecycle environments

3+ years’ experience driving cross-functional coordination across product, engineering, marketing, or revenue stakeholders

Preferred Qualifications

Bachelor's Degree AND 10+ years experience in engineering, design, product management, or product/design operations

OR 8+ years experience in engineering, design, product management, or product/design operations

OR equivalent experience.

Experience with release management, launch readiness, or go-to-market operations for a multi-product portfolio

Experience owning a backlog or roadmap and working with engineers to deliver against it

Fluency with modern AI capabilities: you follow developments in LLMs, agents, and AI-powered automation and can distinguish high-value applications from hype

Passion for GitHub, developer tools, and the developer ecosystem

Compensation Range: The base salary range for this job is USD $124,000.00 - USD $329,200.00 /Yr.

These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

This position will be open for a minimum of 3 days, with applications accepted on an ongoing basis until the position is filled.

GitHub Leadership Principles:

GitHub values

Customer-obsessed

Ship to learn

Growth mindset

Own the outcome

Better together

Diverse and inclusive

Manager fundamentals

Model

Coach

Care

Leadership principles

Create clarity

Generate energy

Deliver success

Who We Are: GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.

Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are - because we know that people flourish when they can work on their own terms.

Join us, and let’s change the world, together.