Associate IT Operations Engineer

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

We are looking for a Associate IT Operations Engineer

What You Will Do?

You will be responsible for maintaining and optimizing the IT infrastructure, ensuring reliability and performance across all systems. Your daily responsibilities will involve:

Monitoring and managing IT systems to prevent and resolve operational issues efficiently.

Collaborating proactively with team members and stakeholders to address and overcome operational challenges, enhancing customer satisfaction.

Implementing and maintaining IT protocols and best practices to ensure system security and data integrity.

Engaging in continuous improvement activities to refine processes and support innovation within the team.

Providing comprehensive support for IT issues, ensuring timely resolutions and clear communication with all parties involved.

Documenting system configurations, procedures, and troubleshooting guides to support operational consistency and knowledge sharing.

How You Will Do It?

Success in this role will be achieved by:

Taking full ownership of your tasks, committing to high standards of integrity and accountability.

Focusing on core responsibilities and eliminating obstacles that could impede operational efficiency.

Fostering a collaborative environment that values diverse perspectives and teamwork.

Utilizing your technical expertise to innovate and solve complex problems, ensuring the continuous advancement of our IT capabilities.

What are we looking for?

Required:

Bachelor’s degree in Computer Science, Information Technology, or a related field.

3-5 years of experience in IT operations or a similar role.

Strong proficiency in system administration, network management, and IT security protocols.

Excellent problem-solving skills and a proactive approach to operational challenges.

Effective communication skills, both written and verbal, for documentation and coordination purposes.

Preferred:

Experience with virtualization and cloud technologies.

Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator Associate, or similar.

Familiarity with DevOps practices and tools.

What do we offer?

Comprehensive benefits package.

Opportunities for professional growth and development.

Supportive and inclusive work environment.

Commitment to work-life balance and employee well-being.

Engagement in meaningful projects that make a difference.

Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination.