BI Account Manager Specialist

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

We are looking for an Account Manager specialist in Business Information, Credit Risk Managemnent, Consumer Information for risk and fraud purpose.

What you’ll need to bring to the role & Experian

Degree in Business Administration, Marketing, Statistics, Mathematics or relevant field.

4+ years of experience.

Create, determination

Fluency in data, analytics and business process management

Commercial and negotiation skills

Work that matters - What you’ll be doing

Achieve a total revenue target and a new business target.

Identify main contacts within existing accounts; cross selling and upselling accordingly.

Develop and maintain account plan to support revenue goals and objectives.

Build and implement an effective contact strategy.

Understand Experian's proposition. Have broad knowledge of the market we operate in and our competitors.

Forecast accurately and consistently on a monthly basis and effectively manage client debt.

Ensure all Indicators surrounding client contact, retention, and growth are met.

Actively contribute to a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything we do.

Ensure that good client / consumer outcomes are at the centre of all operational activity.

Deliver great clients and consumers service and want to exceed client / consumer expectations.

Follow all regulatory requirements within role responsibility and escalate issues quickly.

Pro-actively identify risks and make recommendation to mitigate these.

Understand and follow specific regulatory obligations and company policies and procedures.

Understand and participate in Improve Performance ensuring stretching personal goals and personal development plan.

Comply with the Training and Competency requirements and complete required training in a timely manner

You will report to Head of Sales

Qualifications

Experience in companies that sell Software as a Service (SaaS) to mid-sized and large businesses, such as ERP and CRM solutions.

Additional Information

Experian Careers - Creating a better tomorrow together

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