Venture Capital Operations Sr. Lead

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Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Launchpad — our startups program — is growing, and with that growth comes the need to build the operational foundation that makes everything else possible. This is a high-impact, infrastructure-building role that sits at the intersection of strategy, data, and operations. You will work directly with the Head of Startups and collaborate closely with the broader Sales Strategy and Launchpad teams to design, build, and scale the systems, processes, and artifacts that power Launchpad's go-to-market motion.

This is not a role for someone who wants to be handed a playbook. You'll be creating the playbook. You'll connect the dots between territory planning, forecasting dashboards, business plans, deal tracking, and GTM strategy — ensuring that the decisions we make in one area are reflected correctly across all others. You'll bring both operational rigor and strategic curiosity, and you'll embrace AI-native, agent-first ways of working to build processes that are efficient and scalable from day one.

If you're someone who thrives in ambiguity, loves building structure from scratch, and wants to grow into a strategic leader — this is your role.

Responsibilities

Operational Infrastructure & Process Design

Build the foundational SOPs, governance frameworks, and operational systems for the Launchpad team

Own and streamline key operational processes currently distributed across the team — including deal tagging, SDR program process management, territory management, and data workflows

Own the tracking and reporting of team ACV attainment and target status, partnering with leadership to ensure accuracy in compensation modeling and performance metrics

Identify inefficiencies and redesign processes to be scalable, AI-native, and agent-friendly

Ensure that team processes connect coherently — so territory maps, forecasting dashboards, business plans, and GTM strategies reflect one consistent source of truth

Data, Dashboards & Analytics

Own the design and maintenance of Launchpad dashboards, including startup portfolio performance tracking, fundraising status monitoring, AOV reporting, and pipeline health

Build and manage a structured data architecture for our startup universe — connecting total addressable startup data to Launchpad portfolio data, cross-referenced with big bets, event relationships, and business plans

Partner with the Sales Strategy team to align Launchpad dashboards and reporting with the broader G4G (Go for Growth) planning cycle and Salesforce territory management standards

Use Salesforce CRM, Tableau, and related tools to produce reporting that drives real decisions — not just snapshots

Strategy Enablement & Storytelling

Build and maintain core team artifacts: internal strategy decks, walking packs, first call decks, and business plans

Translate data and operational insights into compelling narratives for senior Salesforce leadership and PE/VC partners

Act as a thought partner to the Head of Startups on how operational decisions connect to the broader team strategy

Support the execution of the annual planning cycle in alignment with broader business cadence

Cross-Functional Collaboration

Manage and evolve existing SDR program processes — building on established foundations to drive scale

Partner with the team on data collection, forecasting models, and territory mapping to ensure dashboards reflect ground truth

Work with the Launchpad team to connect marketing contacts, event data, and startup relationships into a coherent view of the ecosystem

Build strong working relationships across Sales Strategy, Finance, Marketing, and Operations to bring the best internal resources to the Launchpad team

Required Experience

5–8 years of experience in Sales Strategy, Sales Operations, Business Operations, Strategy & Operations, or a related field — ideally within enterprise tech or a high-growth environment

Deep familiarity with Salesforce CRM — including how territories, dashboards, reporting, and data structures connect and interact; understanding of G4G, territory management, and operational planning cycles

Strong data skills — ability to design and build dashboards, synthesize large datasets into actionable insights, and communicate findings clearly to senior stakeholders. Advanced analytics experience — Tableau, SQL, or similar strongly preferred.

Exceptional storytelling and communication skills — you can turn complex operational data into a crisp, executive-ready narrative

Demonstrated experience building operational processes and SOPs from scratch, not just inheriting and maintaining existing ones

Strong program and project management skills with the ability to manage multiple workstreams across a distributed team

High tolerance for ambiguity; someone who can take directional strategy and translate it into concrete systems and execution plans

A growth mindset — someone who is actively thinking about how their operational work ladder up to strategic outcomes, and who wants to grow into a strategic leadership role over time

Self-starter with strong work ethic and leadership qualities aligned with Salesforce's core values

AI-curious and tool-forward — you default to asking "how can we make this scalable and automated?" before building something manually

Desired Experience

Experience at a top-tier consulting firm, investment bank, or in a Sales Strategy/RevOps role at a fast growing AI native startup

Familiarity with the venture capital or startup ecosystem — understanding of how VC firms operate, what portfolio company growth looks like, and how enterprise software fits in

Experience building internal enablement materials, training programs, or GTM infrastructure for sales teams

Degree in Economics, Finance, Business, Computer Science, or a related field from a strong institution

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $123,100 - $186,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $147,400 - $202,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.