Head of Procurement & Carrier Management

Head of Procurement and Carrier Management

Grade: RCS I Contract Type: Permanent (Full-Time)

Location: Birmingham - B92 9EP

Benefits include Car/Car allowance £7000, Family Healthcare, Bonus

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're looking for a strategic and forward-thinking leader to take ownership of EU Procurement and Carrier Management within the Jaguar Land Rover Control Tower based in Solihull. This is a high-impact role where you'll shape and deliver innovative procurement and carrier strategies that drive cost efficiency, service excellence, and long-term competitive advantage in a fast-paced, international logistics environment. Working as a trusted partner to Jaguar Land Rover and key stakeholders, you'll play a central role in aligning operations to customer needs while responding to changing market dynamics.

You'll lead the development of a high-performing, agile carrier network and champion best-in-class procurement practices across the LLP. From driving performance through data-led insights to embedding continuous improvement and governance, you'll ensure carriers consistently meet the highest standards.

This is also a fantastic opportunity to lead, develop and inspire a talented team, fostering a culture of accountability, innovation,collaboration and continuous service development - while playing a key role in delivering strategic initiatives that enhance operational performance and unlock value across the business.

A TYPICAL DAY MAY INVOLVE

Take ownership of the carrier cost base, driving transparency, control, and continuous optimisation across spend

Deliver clear and actionable carrier rate visibility, ensuring informed decision-making and commercial advantage

Establish and lead robust carrier performance frameworks, including KPIs and measurable service outcomes

Drive carrier performance improvement, creating and implementing structured action plans to address gaps and enhance delivery

Lead carrier research and development activity, identifying new partners, innovations, and opportunities to strengthen the network

Develop and maintain strategic carrier relationships

Play a key role in major tender activities, including DHL LLP mega tenders and JLR Timconsult initiatives

Identify and deliver cost-saving and value creation opportunities, with clear implementation plans and measurable impact tracking

Support stakeholders with customer cost indications, providing accurate, timely, and commercially sound insights

Oversee and optimise carrier payment flows, ensuring efficiency, accuracy, and strong financial governance

THIS ROLE WOULD SUIT PEOPLE WHO HAVE

Extensive knowledge of European Transport (Operational Methods, Geography, Rate Structures and Cost Elements)

Extensive knowledge of the EU network plan including specific criteria that drive the solutions design.

High level of attention to detail, able to analyse and verify complex data to ensure the tasks are relevant, correct and that accurate outputs are provided.

Highly organised and able to ensure deadlines which are often very tight are met consistently.

Must be able to assess complex situations and make positive problem solving recommendations.

Prepare and make confident presentations to internal departments and external customers.

MICIPS – DESIRABLE

Certificate in Logistics or Freight Forwarding – DESIRABLE

WHY JOIN US?

26 days annual leave

We're happy to talk about flexible working – just ask about alternative patterns at interview

Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution

Free confidential 24/7 GP consultations

Hundreds of retail and lifestyle discounts

· Affordable loans, savings schemes and free mortgage advice · Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

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