Commercial Operations Lead

Details

Reference number

468873

Salary

£59,877 - £66,869

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Grade 7

Band 5

Contract type

Permanent

Type of role

Commercial

Working pattern

Flexible working, Full-time, Part-time, Compressed hours

Number of jobs available

1

Contents

Location

About the job

Benefits

Things you need to know

Apply and further information

Location

Birmingham, Liverpool, Newport (Gwent), Norwich

About the job

Job summary

Insight into GCA - Webinar

Watch our Webinar on the above link and gain valuable insight into GCA and our recruitment processes.

Are you an experienced Operations Delivery Lead who is highly technical with operational processes and procedures and who thrives in complex work environments and with enterprise leadership?

Are you looking for a role that bridges the gap between high-level business strategy and day-to-day execution, to ensure services, projects, and continuous improvement plans are delivered efficiently, responsibly, and within budget?

Job Summary

As a trusted Business Operations Professional within the Government Commercial Function, you will lead operational excellence and transformation across more than 400 commercial and procurement professionals.

Reporting to the Head of Commercial Operations, you will support major change programmes to support the agency's ambition to manage £60 billion in annual spend by FY 27/28.

Utilising deep expertise in strategy, finance, capacity, and compliance, you will manage competing priorities and build consensus. You will spearhead continuous improvement and best practices across the entire commercial lifecycle, ensuring the agency adapts swiftly to changing priorities.

Job description

Key Accountabilities:

Support the development and maintenance of strong operational practices across GCA Commercial and the wider business, ensuring end-to-end process efficiency.

Support the Medium Term Financial Planning process.

Working flexibly to lead and/or support the delivery of business as usual activity within commercial operations focus areas, which may include but are not limited to:

Responsible for the successful delivery of key continuous improvement and change projects and supporting delivery across the portfolio of projects at any one time and utilising deep operational expertise to provide strong visible leadership in portfolio areas and developing strategies and approaches to deliver successful change initiatives.

The post holder will build and maintain strong working relationships across GCA and with important internal stakeholders. Developing and owning relationships, building detailed knowledge of stakeholder needs to deliver value through operational excellence.

Supporting the Operational Delivery leadership team to successfully manage change within the Commercial Directorate (as a result of other Directorate changes) and/or supporting change/impact to other Directorates across GCA as appropriate.

Leading on some elements of delivery of key strategic GCA and Civil Service priorities, e.g. Government Commercial Function alignment, Commercial capability advancement, UK Economic Growth

Responsible for the formation, management, maintenance and leadership of working groups and/or cross functional teams to drive delivery on project areas under your control

Person specification

Essential Criteria (to be assessed at application stage):

Experience of developing and maintenance of strong operational practices across a business, ensuring end-to-end process efficiency.

Evidence of supporting annual financial planning processes and financial modelling.

Evidence of working flexibly to lead and/or support the delivery of business as usual activity within an operational delivery focused area

Demonstrable ability for the successful delivery of key continuous improvement and change projects , utilising operational delivery expertise to make informed decisions and actions.

Expert capability of building and maintaining strong working relationships with stakeholders.

Behaviours

We'll assess you against these behaviours during the selection process:

Leadership

Changing and Improving

Communicating and Influencing

Developing Self and Others

Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

Driving continuous improvement programmes (assessed via 10 minute presentation)

Data analytics and reporting

Benefits

Alongside your salary of £59,877, Government Commercial Agency contributes £17,346 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Valuing our people:

Competitive salary

Generous pension scheme

A discretionary non-contractual performance related bonus

Working remotely in addition to working in advertised office location

Flexi time scheme (available for B1-B6)

Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays

Want to make a difference? Find out more about the rewarding work that we do in our candidate pack.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact recruitment@gca.gov.uk

Working flexibly, delivering outcomes

GCA operates a smarter working model that balances flexibility with collaboration. Successful candidates are expected to spend at least 26 days per quarter (approximately 2 days per week, pro-rata) at their contracted office, another GCA site, or off-site for meetings. For the remainder of the time, you may work from home or another suitable location that meets business needs.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Technical skills.

Selection Process

A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact recruitment@gca.gov.uk.

Please note that as part of this recruitment process, if you are unsuccessful at the interview stage but are close to the benchmark score you may be considered for and offered a role at a lower pay band within the same job family.

#GCAIND

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check .

See our vetting charter .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals

nationals of the Republic of Ireland

nationals of Commonwealth countries who have the right to work in the UK

nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)

nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Recruitment team

Email : recruitment@gca.gov.uk

Recruitment team

Email : recruitment@gca.gov.uk

Further information

Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at http://civilservicecommission.independent.gov.uk

If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitment@gca.gov.uk in the first instance.

If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at info@csc.gov.uk