Senior Manager, Business Controls & Monitoring

Create your best future and join Westpac as a Senior Manager, Business Controls & Monitoring.

What’s the role?

As a Senior Manager, Business Controls & Monitoring (BCM), you’ll provide high‑quality first line risk advice and support to the Customer Operations Centre of Excellence (CoE), with a strong focus on digital, technology, and transformation initiatives.

This is a hands‑on Risk in Change role, supporting major programs such as UNITE, where you’ll partner closely with business and technology teams to ensure risks are identified, assessed, and managed effectively throughout the delivery lifecycle.

You’ll play a key role in upfront design, business case development, governance, and go‑live decisions, helping the business deliver change safely and in line with regulatory expectations.

You’ll also support the uplift of technology risk practices, drive improvements in controls and automation, and provide clear, actionable insights to senior stakeholders to support informed, risk‑aware decision‑making.

This is a permanent, full‑time role based in Sydney with hybrid working arrangement.

What do I need?

5 – 7 years experience in risk, compliance, or BCM, ideally within financial services with technical experience in technology risk, project risk, or Risk in Change environments

Proven ability to partner with business and technology teams across digital or transformation initiatives

Exposure to large‑scale transformation programs or complex change delivery environments

Strong stakeholder engagement and influencing capability, with the ability to translate risk into practical outcomes

Analytical and problem‑solving skills, with a structured approach to risk assessment, controls, and governance

Exposure to automation, artificial intelligence, data tools (e.g. Power Platform, Alteryx) or project management tools (eg. JIRA, Confluence) is desirable.

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

Be at the forefront of major transformation initiatives, shaping how risk is embedded across digital and technology change at scale.

Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!

Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.

Tailored learning and development opportunities to help your grow your career within the bank.

Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, sustainability and flexibility’ section.