Operations Manager

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

Reporting directly to the Director of Operations SA/WA , the Operations Manager provides clinical operations leadership and support to our General Managers in South Australia .

The key focus of the role will be to:

Provide strong leadership and coaching to the General Managers & Care Managers to ensure quality resident services, clinical compliance , business and people objectives and implementation of operational plans.

Anticipate future trends and implications accurately . Articulate credible vision that will create sustainable value.

Ensure compliance with Aged Care and other relevant legislation .

Establish a continuous improvement mind-set to ensure current systems are achieving compliance, consistency and sustainability .

Provide guidance and direction to General Managers and Care Managers to develop relationships with external providers, hospitals and placement agencies to maintain h ome occupancy and commercial key performance indicators.

Exemplify strong leadership and provide guidance, coaching and feedback to promote development of team members.

To be successful you will need:

Relevant tertiary qualification/s in management or business (Desirable)

Registered Nurse (Essential)

Sound experience working in a senior capacity in aged or health care

Demonstrated experience in operational management including human resources, people leadership & motivation, budgeting, service delivery

Strong troubleshooting & multitasking skills

Broad understanding of the legislation, regulations and requirements and issues affecting aged care.

Demonstrated ability to provide leadership and motivation for staff involved in the provision of services to aged care residents

Commercial acumen

Demonstrated ability to empower staff to accept responsibility through effective guidance and support

Demonstrated ability to take initiative and remain highly motivated

Excellent verbal and written communication style – able to communicate effectively at all levels

Excellent computer skills

High organisational skills and ability to effectively manage and prioritise multiple tasks and meet deadlines

Solution focused – excellent problem solving and analytical skills

Valid working rights in Australia

Complete a police check

NDIS workers check (or willingness to obtain prior to commencement)

About this location:

Our Walkerville home is located in the peaceful inner northern suburbs of Adelaide just 5km from the city centre and close to public transport.

Why Work For Bolton Clarke:

Excellent work/life balance with shifts that suit your personal needs

A caring team environment with strong clinical and allied health support

Career progression and development opportunities

Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free

Private health insurance and gym discounts

An Employee Assistance Program for staff and family

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Kym Juillerat (workwithus@boltonclarke.com.au)