Practice Manager

Posted 26/06/2026 Job Number 63487 Work type Part Time Posting End Date 24/07/2026

Practice Manager | Bupa Dental Townsville

Employment Type: Full Time

Working Hours: Monday to Friday

Practice Details: 5 Chair | About Us

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.

The purpose of the Practice Manager role is to lead the practice team and ensure the smooth and efficient running of daily operations in collaboration with the Practice Development Manager and Practice Principal. You will oversee front-office functions, patient retention, financial arrangements, and compliance processes while ensuring an exceptional patient experience. Additionally, you will manage staffing, rosters, performance and communication across the practice, monitor financial performance and streamline processes to support continuous growth through improvement and marketing initiatives.

What you’ll need to make it possible

Experienced as a Dental or Health Practice Manager, 1 year minimum

Experienced in business and people management

Proven in organisational, administrative, and time-management skills

Exceptional in communication, interpersonal, and customer service abilities, with strong business acumen

Knowledgeable in generating income and controlling costs

Confident in handling difficult conversations and resolving issues promptly

Comfortable engaging with people from all walks of life, including dentists, patients, and your practice team

Experienced in understanding and managing the practice P&L

Why you’ll love it?

We support our people to be the healthiest and happiest versions of themselves.

With access to continuous learning, development programs, and internal career pathways, you’ll be supported to grow your career and take the next step with confidence.

Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.