Quality Analyst

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Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Develop, execute, and maintain manual and automated test cases.

Perform functional, regression, integration, and performance testing.

Collaborate with developers, product managers, and business analysts to understand requirements and ensure test coverage.

Identify, document, and track defects using standard tools (e.g., JIRA, Azure DevOps).

Ensure compliance with quality standards, best practices, and release processes.

Contribute to continuous improvement of QA processes and methodologies.

Provide clear and concise test reports and communicate results to stakeholders.

Required Skills & Experience

3–4 years of experience as a Quality Analyst / QA Engineer.

Strong knowledge of software testing methodologies and QA processes.

Hands-on experience with test management tools and defect tracking systems.

Familiarity with automation frameworks (Selenium, TestNG, Cypress, etc.) is a plus.

Understanding of API testing (Postman, REST Assured) and database validation (SQL).

Experience working in Agile/Scrum environments.

Good-to-Have

Exposure to performance testing tools (JMeter, LoadRunner).

Knowledge of CI/CD pipelines and DevOps practices.

QA certifications (ISTQB, CSTE) are an advantage.

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.