Senior Engineering Manager

Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience.

About the Team

Focus - Enterprise Delivery Platform team enables a seamless last-mile delivery experience for truck delivery orders placed through Lowe’s digital channels and in-store sales systems. The platform connects order orchestration, route execution, real-time tracking, and delivery status updates to provide customers, stores, and delivery teams with greater visibility and control. By reducing uncertainty across the delivery journey, the team helps improve customer confidence, operational efficiency, and successful delivery outcomes.

Job Summary

Lowe’s Commerce Solutions is looking for a highly motivated and dynamic Senior Engineering Manager to lead engineering teams responsible for designing, building, and scaling modern enterprise-grade platforms and products. The ideal candidate is a strong technology leader with deep expertise in system design and architecture, a passion for innovation, and the ability to adapt quickly to emerging technologies and changing business needs.

This role requires a balance of technical leadership, strategic thinking, execution excellence, and people management. The candidate should be capable of driving engineering best practices, mentoring high-performing teams, collaborating cross-functionally with product and business stakeholders, and ensuring delivery of scalable, resilient, and high-quality solutions.

Roles & Responsibilities:

Partners with the product team to help inform the priorities within a set of products, applications,

and/or services

Manages software engineers who design, build and maintain solutions within a set of technology

products and/or services; oversees the translation of business requirements and functional specifications

into logical program designs, code modules, stable application systems, and software solutions

Ensures the alignment, buy-in, and support of diverse stakeholders by building and maintaining trusting

relationships with internal customers, third-party vendors, and senior management

Resolves escalated issues throughout the development, configuration, and modification of integrated

business and/or enterprise application solutions

Creates and/or leads the creation of SOPs, KPIs, and overall operationalization of assigned services or

applications

Hires, trains, and develops talent for growth opportunities; monitors team/individual’s morale and

engagement to maintain highly effective and collaborative environments

Controls project risks by analyzing and identifying trigger events, establishing response and contingency

plans and recommending ways to mitigate future risks

Manages the completion of systems integration testing (SIT) and responsible for ensuring that user

acceptance testing (UAT) is completed successfully

Provides input for departmental budget and forecasting, and manages expenses associated with

initiatives within scope of responsibility

Responsible for the development, implementation, maintenance, support and scalability of robust,

reliable and secure business and enterprise software solutions

Partners with engineers and architects to ensure optimal technology solutions are built by the

engineering team

Ensures the alignment, buy-in, and support of diverse project stakeholders by building and maintaining

trusting relationships with internal customers

Influences and establishes best in class engineering practices through solid design decisions and tools

Coordinates the estimation and execution of plans, schedules, and resource forecasts for the services or

applications in his/her scope

Manages multiple services or applications and provides resources in support of the applications by

leveraging partnerships with technology teams, vendors, and business leaders

Leads team through all technology solution development phases by ensuring team understands and

adheres to company methodology, policies, standards, and controls

Provides leadership to the team by attracting and hiring talented individuals, setting goals and

communicating clear expectations, providing timely and constructive feedback as well as meaningful

developmental opportunities, managing performance, providing resources and support as needed, and

sponsoring and leading team members through change

Primary Skills

Strong expertise in System Design and Software Architecture.

Experience designing scalable distributed systems and microservices-based platforms.

Strong understanding of cloud platforms. (Good to have)

Expertise in modern backend technologies and APIs.

Strong knowledge of DevOps, CI/CD pipelines, and containerization technologies.

Experience with high-availability, performance optimization, and scalability engineering.

Strong leadership and stakeholder management skills.

Excellent people management, mentoring, and team-building capabilities.

Strong problem-solving and analytical skills.

Knowledge of observability and monitoring tools.

Some understanding of Front end technologies (Good to have)

Secondary Skills

Experience with AI/ML-driven systems or modern intelligent platforms.

Exposure to retail, commerce, enterprise, or SaaS platforms.

Experience with security and compliance best practices.

Strong communication and presentation skills.

Ability to work in fast-paced and evolving environments.

Minimum Qualifications

Bachelor’s degree in computer science, computer information systems (CIS), or related field or equivalent years of experience in lieu of education requirement, if applicable

8 years of IT experience

8 years of experience in software engineering or related field

8 years of experience working on project(s) involving the implementation of software development life cycles (SDLC)

3 years of experience leading project or technical teams with or without formal direct report responsibility; this includes experience providing technical direction, thought leadership, and coaching and mentoring team members

Preferred Skills/Education

Master’s degree in computer science, CIS, or related field

5 years of experience in software development in an agile environment and working with third-party vendors/software solution providers

5 years of experience working in an IT Infrastructure Library (ITIL) framework

3 years of experience in IT management in the retail industry

3 years of experience in an IT role requiring interaction with senior leadership