R&D Manager
Skills
About the role
Weekly and Monthly Analysis Reporting:
Monitor long-haul service performance and analyze data with weekly & monthly reports to the Trade Performance Manager.
Monitor and analyze trade performance metrics, including revenue, costs, market share, and operational efficiency.
Prepare regular trade performance reports, highlighting key insights, trends, and opportunities for improvement.
Research & Development
Prepare slot cost calculations to support new service study
Track and monitor the performance of new services and operational changes.
Work closely with Trade, NPD, R&D to identify potential service improvements.
Liaise with Operations, Procurement, and Marine teams for tariff analysis and vessel simulations.
Assist supervisor in maintaining Fleet profitability and deployment plans
Coordinate with Trade teams to analyze cargo flow trends and projections.
Engage with local agencies to gather and analyze market intelligence.
Guide junior team members for talent pool management and development
Financial Reconciliation & Cost Analysis
Reconcile accruals with actual transactions and make necessary adjustments.
Evaluate operational costs to assess their validity and reasonableness.
Identify discrepancies or unusual expenditures and investigate underlying causes.
Collaborate with procurement and operational teams to rectify excessive or unreasonable costs.
Monitor cost-saving initiatives to ensure targets are met.
Revenue/Cost Settlement
Oversee settlement processes for fixed costs, excess charges, and refrigerated container (RF) plug expenses with partners.
Any other ad-hoc duties tasks as assigned.
Business Intelligence (BI) Tools Utilization
Use BI tools such as Tableau, Power BI, or QlikView to gather, visualize, and interpret data.
Automate performance reporting and dashboard creation for easy access to critical trade performance data.
Collaboration and Stakeholder Engagement
Work with internal stakeholders, including finance, operations, to align trade performance goals.
Provide actionable recommendations based on trade performance data to management and relevant teams.
Process Improvement
Identify inefficiencies in trade performance and propose process improvements to enhance overall trade outcomes.
Implement best practices in data management and trade performance analysis.
Requirements
Bachelor's degree in business analyst or equivalent relative studies with at least 8 years of relevant experience and above.
Prior experience in the shipping industry is a plus.
Proficiency in business intelligence tools such as Tableau, Power BI, or QlikView.
Advanced knowledge of Microsoft Excel, including data analysis and visualization tools.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities to work withcross-functional teams.
Detail-oriented with a focus on accuracy and process efficiency.
Multi-lingual advantages– spoken, read and write which will facilitate communication with respective counterparty.
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