Assistant Manager/Manager (Marketing & Outreach), MSc Programmes Office

Job Title: Assistant Manager/Manager (Marketing & Outreach), MSc Programmes Office

University-Level Unit: School of Business

Faculty/Department-Level Unit: Dean's Office (BIZ)

Employee Category: Executive & Administrative

Posting Start Date: 26/03/2026

Location_ONB: Kent Ridge Campus

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The incumbent will be leading the MSc degree programmes’ marketing and promotional activities and administration at NUS Business School. The duties and responsibilities are as follows.

Events and Outreach with Business Development

Participate in outreach events to promote the MSc programmes

Coordinate and organise offline and online outreach events (e.g. info sessions, coffee chats, etc.) to promote the MSc programmes

Work with the Digital Marketing colleagues to design campaigns in promoting outreach events as well as post-event engagements

Liaise with partner universities, prospectives corporates, and agencies to coordinate visits, alumni engagement, and co-hosted events

Track event success metrics and prepare post-event reports and insights

Direct Marketing Campaigns

Co-manage the email marketing campaigns and activities of the various NUS MSc Programmes

Analyse current email marketing campaigns and make recommendations for improvement

Leverage on the CRM to maximize marketing opportunities

Track leads and applicants, following up through their journey and process

Set up, manage, and grow official social media accounts on WeChat, Xiaohongshu (RED), Douyin, and other relevant platforms

Coordinate with content creators or local agencies to ensure timely, on-brand, and culturally relevant posts

Content Management and Marketing

Work closely with our MSc Programmes Office team, NUS BIZ Corporate Communications Office and other stakeholders to act as a brand guardian in terms of the look and feel of online communications as well as the tone of voice of copy

Handle programme-related enquiries from prospects and glean insight on generating relevant content strategy

Be part of the team effort to generate and manage content ideas (including but not limited to copy, visuals, infographics, etc.) for EDMs, social media, student blogs etc.

Translate key materials to ensure local accuracy and appeal

Research and Reporting

Conduct periodic research on customers, market conditions and competitors

Analyse and report on return on investment for the different marketing campaigns

Other roles within the office as designated by the Reporting Manager and Director.

Qualifications

Bachelor degree from a reputable institution, with at least 3-5 years of relevant working experience including marketing academic programmes in tertiary institutions will be preferred

Some Business Development experience is preferred

Familiarity with digital ecosystems and marketing platforms in key Asian markets, including China

Basic knowledge of social media strategy, content management, and performance tracking

Familiarity with marketing tools like CRM systems, marketing automation, or paid ad dashboards

Fluent in Mandarin Chinese (spoken and written) is a plus, as the role requires frequent liaison with Chinese-speaking stakeholders.

High level of written and oral communication skills

Experienced, confident and effective working in cross-cultural settings

Meticulous with an eye for detail and a keen appreciation of good documentation

Ability to manage multiple and competing tasks and deadlines well, and with a high degree of accuracy

Team player with a good combination of high intelligence, emotional and cultural quotient

(Appointment job grade will commensurate with the selected candidate's experience)

More Information

Location: Kent Ridge Campus

Organization: School of Business

Department : Dean's Office (BIZ)

Employee Referral Eligible: No

Job requisition ID : 26172