Business Development Representative
Skills
About the role
Description
The Business Development Representative (BDR) specializes in the Hospitality industry, driving pipeline growth across the restaurants, venues, and entertainment segment across North America. The position plays a critical role in expanding Infor's market presence by identifying and engaging prospective customers, generating high-quality sales opportunities, and contributing to the overall success of the sales organization.
As part of a globally distributed team, the BDR partners closely with Account Executives, Marketing, and cross-functional stakeholders to execute go-to-market strategies and accelerate revenue growth. Success in this role requires a proactive approach to prospecting, the ability to build meaningful relationships with prospective customers, and a strong curiosity to understand business challenges and articulate the value of Infor's solutions.
A Typical Day in the Life Includes:
Generate qualified pipeline by executing targeted inbound and outbound prospecting through calls, email, and LinkedIn outreach
Engage prospective customers in the hospitality sector through meaningful, value-driven conversations that build interest and trust
Collaborate closely with Account Executives to align on territory strategy and convert opportunities into meetings
Leverage AI-driven tools and prospecting technologies to optimize outreach effectiveness and productivity
Participate in industry events to identify new leads and strengthen relationships
Analyze prospecting performance metrics to refine messaging, improve engagement rates, and increase conversion
Maintain accurate activity tracking and pipeline updates to ensure visibility into sales funnel health
Basic Qualifications:
Experience in outbound prospecting, sales development, or a customer-facing role with measurable performance expectations
Communication skills with the ability to engage stakeholders confidently across phone, email, and digital channels
Proven ability to work independently in a fast-paced, globally distributed team environment
Demonstrated curiosity and adaptability, particularly in adopting new technologies and AI-driven tools
High level of organization and accountability with focus on achieving pipeline and activity-based targets
Ability to work on-site three days per week as part of a hybrid work model
Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future
Preferred Qualifications:
Experience in the hospitality industry, including restaurants, hotels, or events-related environments
Background in business development, or sales-oriented positions within technology companies
Familiarity with prospecting tools and CRM systems, including LinkedIn Sales Navigator, Salesforce, or similar platforms
Exposure to enterprise software or SaaS solutions within hospitality, or adjacent industries
Ability to thrive in high-volume outreach environments while maintaining quality and personalization
Interest in transitioning from operational roles in hospitality into corporate or technology-driven positions
About Infor
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
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