Business Support Data Analyst

Job Description:

Job Title: Business Support Data Analyst

Location: Springfield, Missouri (Remote)

Department: Client Financial Services and Benefit Advocacy Services

Employment Type: Full-time

Job Summary:

Are you passionate about turning data into meaningful insights that drive impact? Join our compassionate, collaborative team where your work directly supports mission-driven outcomes that help others thrive. In this role, you’ll enjoy the opportunity to work remotely, influence revenue cycle strategies, collaborate with talented cross-functional teams, and use cutting-edge tools to solve complex problems. We are seeking someone who is detail-oriented, analytically driven, innovative, and committed to delivering high-quality results with a strong customer service mindset.

As a Business Support Data Analyst, you will design and maintain advanced reports that support Revenue Cycle teams in managing accounts receivable (AR). You’ll analyze data from multiple sources, identify trends and opportunities, and provide actionable insights to improve operational performance. This role requires strong technical expertise, critical thinking, and the ability to translate complex data into clear, meaningful information that drives decision-making.

This position offers…

Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

Mileage Reimbursement – Company paid for work functions requiring travel

Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition

Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce

Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

Design, develop, and maintain insightful reports that combine EHR and third-party payer data to support Revenue Cycle operations

Analyze data trends to identify opportunities for improving accounts receivable performance and operational efficiency

Collaborate with cross-functional teams to integrate analytics into workflows and support strategic decision-making

Troubleshoot complex data and reporting issues, providing actionable solutions and recommendations

Utilize SQL and reporting tools to extract, mine, and transform data into meaningful insights

Develop and maintain audit reports to identify discrepancies and ensure data accuracy

Track key performance indicators (KPIs) and monitor quality control metrics

Act as a subject matter expert (“super user”) for Revenue Cycle reporting tools, supporting system upgrades and enhancements

Support Revenue Cycle strategy initiatives by identifying key focus areas and delivering data-driven recommendations

Organize and simplify complex datasets into clear, user-friendly formats

Education, Experience, and/or Credential Qualifications:

Bachelor’s degree preferred

Two (2) years of Revenue Cycle operations experience in finance, decision support, or related financial analysis

OR

Four (4) years of Revenue Cycle operations experience in a similar organization within finance, decision support, or related financial analysis

Experience with reporting tools and data analysis systems required

Experience with SQL, Excel, Tableau, Crystal Reports, or similar analytics platforms

Certification through AAHAM, AHIMA, and/or HFMA preferred

Certified Professional Coder (CPC) preferred

Additional Qualifications:

Strong analytical, organizational, and communication skills

Ability to collaborate effectively with leaders and cross-functional teams to achieve business objectives

Current driver’s license, acceptable driving record, and current auto insurance

Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check

Physical Requirements

Perform sedentary work, exerting up to 10 pounds of force occasionally

Sit for extended periods with occasional standing or walking

Use repetitive hand, finger, and arm movements for typing and data entry throughout the workday

Keywords: Revenue Cycle, Data Analyst, SQL, Tableau, Financial Analysis, Healthcare Analytics, Accounts Receivable, Reporting, Data Visualization, Business Intelligence

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

Brightli is a Smoke and Tobacco Free Workplace.