Cloud Operations Analyst

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.

Job Title:

Cloud Operations Analyst

Reporting To:

Business Systems Manager

Work Schedule:

Fully Remote – Salt Lake City, UT

At Moog Medical Devices Group, we foster an environment where individuals trust, respect, and support one another. Our unwavering belief in our people is evident in every aspect of our operations. We cordially invite you to join our ongoing success.

Visit https://www.moogmedical.com/ to gain further insights into our company and our product offerings.

Moog Medical Devices Group specializes in designing, manufacturing, and distributing industry-leading enteral feeding and infusion pumps. Through substantial investment in research and development and leveraging our extensive expertise, we meticulously design and develop advanced infusion systems that enhance medication safety, optimize application performance, and effectively reduce medical expenses.

We are seeking a Cloud Operations Analyst. In this remote role, you will report to the Business Systems Manager.

You will support MMD’s strategic priority of maintaining IV’s market leadership in HIT in the US, penetrating new markets that require connectivity (e.g. EU and Acute Market), and growing the Enteral business in the US via the launch of Delta which will incorporate connectivity as well.

As a Cloud Operations Analyst you will….

Design, architect, implement, and manage Cloud infrastructure on Azure

Collaborate with cross-functional teams to define requirements, propose design changes, implementing scalable and secure Cloud solutions.

Review and optimize Cloud solutions, ensuring high availability, cost efficiency, scalability, performance and security

Provide technical guidance and mentorship to fellow engineers and project stakeholders.

Utilize automation to help enable business objectives, streamline services and drive solution reliability

Stay up to date with the latest Cloud technologies, frameworks and best practices.

Using a customer focused approach, troubleshoot and resolve Cloud-related issues in a timely manner

Provide input into root cause analysis initiatives and define corrective actions

Work with leadership and key stakeholders to plan projects, define objectives and deliverables

Drive project deliverables for front line business critical applications and programs

Investigate and resolve issues such as customer-facing errors, failed transactions, or connectivity problems.

Monitor and troubleshoot custom cloud-hosted applications to ensure high availability and reliability

Assist with answering technical and security questionnaires provided by customers regarding custom cloud-hosted applications

Assist customers with answering questions regarding the various custom cloud-hosted applications before customer installs application(s)

Assist customers with troubleshooting the various custom cloud-hosted applications (post customer install of application)

To be considered for the role, here’s typically what you’ll need to bring with you:

Bachelor’s degree in Computer Science, Information Technology, or a related field

Minimum of five (5) years of IT experience, with at least three (3) years of hands-on Cloud experience

Proficiency in Azure and/or AWS Cloud platforms

Proven track record in solutions design and platform architecture

Excellent troubleshooting, problem-solving skills, and attention to detail

Strong communication and collaboration skills (internally and externally)

Demonstrated expertise with documentation

Experience with CI/CD pipelines and tools such as Azure DevOps and GitHub

Strong problem-solving, troubleshooting and communication skills

Familiarity with Hybrid-Cloud and Multi-Cloud environments

Experience with security and architecture best practices in Cloud environments

Administrator or Architecture level Certification in Azure and/or AWS is a plus

Understanding of system interoperability, distributed systems, connectivity and integrations with Cloud Platforms

Must be able to speak and work with customers in a professional setting to help troubleshoot and answer questions

Understand basic database operations

Understand basic networking operations

How We Care for You:

Financial Rewards: great compensation package, bonus opportunities, matching 401k, and the ability to participate in Employee Stock Purchase Plan (select locations), Flexible Spending and Health Savings Accounts

Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance.

Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.

Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs

Culture: Warm, respectful, family-like environment driven by our 12 core values. Multiple Employee Resource Groups led by our employees, open and welcoming to all.

#LI-MB #LI-Remote

Salary Range Transparency:

Salt Lake City, UT $90,000.00–$135,000.00 Annually

Salary Range Disclaimer

The base salary range represents the low and high end of the Moog salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Moog's total compensation package for employees. Other rewards may include annual bonuses, employee stock purchase plan, an open paid time off policy, and many region-specific benefits.

This position requires access to U.S. export-controlled information.

EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran

No unsolicited agency submittals please. Agency partners must be invited to participate in a search by our Talent Acquisition Team and have signed terms in place prior to any submittal. Absent compliance with these pre-conditions resumes submitted directly to any Moog Inc. employee or affiliate will not qualify for fee payment, and therefore become the property of Moog Inc.