Manager - Talent Acquisition

Use Your Power for Purpose

At Pfizer, every hire we make directly contributes to better patient outcomes. The Candidate Experience (CX) team shapes how talent engages with Pfizer - building inclusive, transparent, and seamless hiring journeys.

As a CX Manager, you will go beyond recruitment execution to design differentiated, insight-led candidate journeys, influence hiring strategies, and strengthen Pfizer’s position as an employer of choice. You will partner closely with business leaders, hiring managers, and PX stakeholders to deliver consistent, fair, and high-quality experiences while enabling speed and agility.

What You Will Achieve

You will play a strategic and consultative role in transforming how Pfizer attracts and hires talent by:

Owning end-to-end candidate experience strategy aligned to EVP

Acting as a trusted talent advisor to hiring managers

Driving data-led hiring decisions using analytics and market insights

Advancing digital and AI-led hiring practices

Building diverse, future-ready talent pipelines

Elevating hiring manager capability and inclusive hiring practices

Your leadership will ensure delivery of a “wow” candidate experience while enabling business growth through the right talent at the right time.

How You Will Achieve It

1. Talent Strategy & Advisory

Partner with business leaders to define hiring strategies and success profiles

Lead intake discussions with clarity on skills, timelines, and market realities

Drive internal mobility and long-term pipeline planning

2. Candidate Experience & Process Excellence

Design consistent, transparent, and personalized candidate journeys

Ensure timely communication, feedback loops, and closure

Improve hiring processes for speed, quality, and fairness

Embed inclusive hiring and compliance practices

3. Digital & Data-Driven Hiring

Leverage platforms (ATS, AI sourcing tools, interview tech)

Track CX metrics (NPS, time-to-fill, quality of hire, conversions)

Use insights to optimize sourcing and decision-making

4. Sourcing & Talent Pipeline Development

Lead innovative sourcing strategies (direct, internal, partnerships)

Build diverse pipelines aligned to business goals

Strengthen employer brand and EVP storytelling

5. Stakeholder & Hiring Manager Enablement

Build hiring manager capability through coaching and training

Drive adoption of structured interviews and digital tools

Ensure alignment across business, PX, and recruitment teams

6. Operational Excellence & Governance

Oversee the full recruitment lifecycle with strong compliance

Deliver against hiring SLAs and KPIs

Lead/participate in CX transformation initiatives

Qualifications:

Must-Have

Bachelor’s / Master’s degree in HR or related field

8+ years in Candidate Experience (Talent Acquisition) / HR

Experience managing complex, multi-role hiring portfolios

Strong stakeholder management and influencing skills

Data-driven decision-making capability

Experience with digital hiring tools (ATS, AI sourcing, interview tech)

Campus Hiring

Knowledge of labor laws and compliance

Strong communication, problem-solving, and project management skills

Ability to manage multiple priorities in a fast-paced environment

Nice-to-Have

Experience in pharma or regulated industries

Exposure to CX transformation or EVP initiatives

Internal mobility and talent marketplace experience

Program tracking and effectiveness measurement

Experience organizing networking events

Familiarity with AI tools (including Copilot) and responsible AI practices

What Success Looks Like

High candidate NPS and hiring manager satisfaction

Reduced time-to-fill with sustained quality of hire

Strong internal mobility outcomes and diverse pipelines

Increased adoption of digital hiring tools

Recognition of CX as a strategic partner function

Location: Mumbai, Hybrid

Work Location Assignment: Hybrid

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

People Experience