DSP Account Coordinator (6 Months Fixed Term Contract), DSP Shared Services

DESCRIPTION

This role is a 6 month fixed-term contract.

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we are constantly looking for to take to a new level is how we fulfil and deliver customer orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. Come build the future with us!

The Delivery Service Partner (DSP) program is an integral part of fulfilling customers’ orders in the last mile space. The program gives entrepreneurs an opportunity to develop a successful package delivery business with low startup costs and access to Amazon's technology and logistics experience. To develop the DSP program, the DSP Shared Services Account Coordinator works closely with a team of Business Development Managers to source and onboard DSPs. The DSP Account Coordinator is an integral partner in managing sourcing and onboarding activities from application vetting to final interview management, supporting entrepreneurs in creating their new company and the onboarding process in our system. To fulfill these tasks the DSP Account Coordinator can build trusting relationship with our external DSP candidates, identifying qualified candidates and accompanying them throughout the sourcing and onboarding funnel. To deliver great candidate experience, the DSP Account Coordinator has great communication skills, the ability to shift gears at a moment’s notice and enjoys the challenge of helping to build a great organization of talented individuals. To meet our targets, the DSP Account Coordinator uses software tools (Excel, Outlook, Salesforce) and has a keen eye to deliver their goal in form of candidate experience and quality within set deadlines. This is an amazing opportunity for someone looking to broaden their experience, work in a top acquisition and onboarding organization and enjoy an ambiguous environment with a lot of optimization opportunities across Europe.

Key job responsibilities

Application review & vetting: Review and evaluate incoming applications

Candidate screening: Conduct structured candidate screenings

Interview scheduling & coordination: Own interview scheduling across multiple stakeholders, ensuring timely and professional candidate experience

Pipeline tracking & data integrity: Maintain accurate, real-time candidate records within applicable tracking systems

Candidate communication: Serve as the day-to-day point of contact for candidates throughout the lifecycle

End-to-end onboarding execution: Manage the full administrative lifecycle of onboarding for approved candidates: from offer acceptance through operational launch

Learning content updates: Perform regular reviews and updates of existing DSP Acquisition–related materials to ensure alignment with current policies

BASIC QUALIFICATIONS

Bachelor's degree or equivalent in Human Resources Management, Business Administration, or a related field

Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint)

Speak, write, and read fluently in Spanish

Experience in English-language communication skills, both written and verbal

PREFERRED QUALIFICATIONS

Experience in recruiting, coordination, administration, logistics, HR or equivalent

Experience in a fast paced, dynamic organization

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.