Sales Coordinator - Business Development Hub EMEA (12 Month FTC) – Cork

Additional InformationNA FTC.

Job Number26075854

Job CategorySales & Marketing

LocationMacCurtain Street, Cork, Cork, Ireland, T23W2DW

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

Position Summary:

The team is tasked with procuring revenue for Marriott International properties worldwide with new Group and Events business from clients across the EMEA division by supporting the below key tasks. .

In this role, the Sales Coordinator utilizes sales techniques to maximize revenue and build customer loyalty. Team members will be involved in assigned project work for the Account Sales Organization within Europe.

Hours of operation are currently: Monday through Friday 08:00–17:00, No Weekends. (This is subject to change depending on business requirements).

CANDIDATE PROFILE

Education and Experience Preferred

Fluent command of English both verbal and written as well as one other language preferably: German, Spanish or French

Ability to identify and act on buying signals and drive to achieve and exceed goals

Use good judgment and diplomacy with internal and external customers

Ability to work both independently and as part of a team

Ability to multitask and work in a busy environment

Detail oriented with excellent organizational skills

Ability to learn new systems quickly

Proficiency in computer skills (especially MS Office)

Professional manner and demonstrate self-confidence, energy, and enthusiasm

Candidates must be in good standing in terms of attendance and overall work performance to be eligible to apply

Minimum of 1 year experience in Sales and Service or the CEC, Sales and Marketing, Guest Services, Front Desk or related professional area

CORE WORK ACTIVITIES

Managing Work, Projects and Policies

Receiving, analysing and loading new requests for groups/meetings in SFA Web in a timely manner for proper service

Evaluate, qualify and respond to leads in a professional and timely manner. Majority of communication will be via email, SFA Web and telephone

Follow-up with hotels to make sure a group meeting offer is submitted and is in SFA Web

Act as the liaison between the customer and hotel(s) to present rate proposals, maximize or convert potential bookings, and close the sale

Consistently update and maintain SFA Web figures, status and seller activities

Be familiar with applicable hotel group offers & loyalty programs to assist in selling hotels

Maintain up-to-date knowledge of the Marriott International Hotel portfolio and destinations

Update database and related activities in dedicated sales systems

Uphold all policies and procedural instructions for systems; Outlook, SFA Web and other systems as applicable

Assist with reporting on groups business using internal reporting tools

Correspondence with SFA Web Support Team on regular issues

Work on any other Groups Segment related projects

Work towards achieving daily, weekly, and monthly revenue and new lead goals

Follow up and closure of outstanding Group and Event business leads

Develop and maintain good relationships to both internal and external customers

Maintain a high level of professionalism with clients, hotels, project stakeholders and leadership

Performs other duties and projects as assigned by management to meet business needs

Maintaining Business Goals

Establish and maintain complete and up-to-date lead response information in SFA Web and alternate information systems

Assist with the closing of business opportunities to ensure individual and team goals are met

Generate and organize reports utilizing internal data systems

Demonstrating and Applying Discipline/Functional Knowledge

Use standard software applications such as MS Office, SFA Web, etc.

Act decisively to recover from mistakes

Act independently to improve and increase skills and knowledge

Contributing to Teams

Achieve collaboration by leveraging relationships and knowledge

Work effectively in a team-based environment

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.