Business Development Specialist

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

Location

Sydney (Tempe)

Employment type

Full Time Permanent

Department

Sales & Commercial

Deadline

2026-07-26

Candidate profile (title) What you need to know

Candidate profile (text) - Default language Working at IKEA has its benefits and rewards:

5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more

24/7 access to our Employee Assistance Program for health and wellbeing support

15% Co-worker discount

Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant

Co-worker uniform provided

Free Co-worker parking

Bonus programme (where eligible)

Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)

Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information

Position type: Permanent, full-time (Hybrid)

Internal job title: IKEA for Business Field Sales Specialist

Work location: Customer Service Centre (RCMP), Tempe NSW

Working hours: 9:00am-5:00pm Monday to Friday, (occasional after-hours to attend events).

Pre-employment checks: the final candidate will be required to complete a pre-employment, which includes a National Police Check.

Mobility: a valid driver's license is required for customer visits, trade shows and other events.

Key responsibilities (title) Who you are

Key responsibilities (text) As Business Development Specialist you are or have:

A strong understanding of the B2B market landscape, particularly within SMB segments, enabling you to spot and act on new business opportunities.

Demonstrated experience in proactive, outbound sales, with the ability to generate and convert leads across multiple channels.

A result driven and growth focused mindset, consistently aiming to exceed acquisition and sales targets.

Confidence and skill in being the first point of contact for new customers, guiding them through a smooth and positive onboarding journey.

Strong analytical capability to interpret market trends, customer behaviour, and competitor activity to identify untapped opportunities.

Proficiency in developing compelling proposals and presentations that address customer needs and support the sales process.

Excellent communication and relationship building skills, enabling you to engage customers, stakeholders, and cross functional teams with ease.

The ability to negotiate effectively and manage contract finalisation with professionalism and attention to detail.

A collaborative, solutions-oriented mindset that helps drive customer focused outcomes across teams and functions.

A commitment to building strong, long-term customer relationships by delivering high levels of satisfaction.

Team vision ( title) About this work area

Team vision (text) As Business Development Specialist, you are proactive and results driven, dedicated to significantly expanding our B2B customer base. Your primary focus will be on identifying, engaging, and securing new business. Your responsibilities will include, but are not limited to:

Proactively drive new business acquisition and direct sales through strategic outbound engagement with small-medium business (SMB).

Identify and cultivate new sales leads and opportunities through various channels, converting prospects into loyal IKEA for Business customers.

Serve as the initial key point of contact for newly acquired customers, ensuring a seamless onboarding and satisfying customer journey.

Collaborate with cross-functional teams to develop and deliver tailored, high-quality solutions that attract and secure new customer accounts.

Continuously analyse market trends, customer insights, and competitor activity to proactively identify untapped opportunities and refine new business sales strategies.

Skilfully negotiate and support contract finalisation with new clients in collaboration with legal and internal stakeholders.

Actively represent IKEA at trade shows and industry events, expertly networking to generate new leads and identify emerging market opportunities for growth.

Lay the groundwork for long-term relationships by ensuring high levels of customer satisfaction.

Let's connect Our team within IKEA

Let´s connect At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.

We stand for equality, diversity and inclusion.

We care about people & planet and promote health & wellbeing.

We nurture your development and provide career opportunities to unlock your potential.

Local section (title) We need people like you

Local section (text) At IKEA, work is so much more than a job. Come join us!

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

Living our values

Being your unique self, while respecting and including others

A passion for home furnishing

Performing & delivering while learning & developing

Having fun!