Assistant Store Manager | Swatch Bondi

About Swatch

Colourful, happy, loud, shrill and forever re-interpreted in different ways. Since the “second watch” was born in March 1983, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world – and all the while remaining true to itself. On average, a new Swatch design is created once every one-and-a-half days! Swatch watches are a popular canvas for artists working in a great range of styles, and arguably the world’s largest art gallery on the wrist.

Since the release of OMEGA x Swatch Moonswatch collaboration in March 2022, it was labelled by The New York Times as "the watch industry's defining moment of 2022" and the phenomenal September 2023 release of the Blancpain x Swatch Bioceramic Scuba Fifty Fathoms has seen the brand create global headlines and crowds of exciting watch fans flooding stores around the globe. Most recently, the Audemars Piguet x Swatch Royal Pop collection once again sparked global excitement, proving that Swatch remains a cultural force capable of turning Swiss watchmaking into a worldwide conversation.

The Role

Lead, motivate, and inspire employees to achieve sales targets

Support in overseeing day-to-day operations ensuring the store is operating smoothly

Coach employees on KPI’s on a weekly basis

As required, assist the Store Manager with reporting

Support interviews, training and on-boarding of new employees

Monitor employee selling skills and identify any opportunities for improvement

Uphold all company and brand policies and procedures

Ensure the visual merchandising guidelines are adhered to

Assist with inventory management and stock procedures

Handle escalated customer complaints

Uphold the highest level of professionalism and customer service

Skills & Experience

Previous experience in an Assistant Manager/supervisory role within a retail environment

Strong sales skills and ability to motivate others to achieve targets

Developed customer service skills

Organised and efficient time management

Excellent oral and written communication

Computer literacy skills (Word, Excel, PowerPoint)

Enthusiastic, self-motivated and ready to lead by example

Benefits

Collaborative and supportive culture

Generous employee discount across all Swatch Group brands

Employee referral program with the opportunity to earn a cash reward

Access to our Employee Assistance Program

Comprehensive income protection insurance

Novated leasing opportunities for electric vehicles

Extensive professional Learning and Development program

Opportunity to earn incentives on top of your base salary

Complementary Swatch loan watch

How to Apply

Click APPLY to submit your application.

Job Reference: SGAU00705