Boutique Manager - Bondi
About the role
AI Job Summary
Minimum 1–2 years in a similar retail business; experience in assistant manager or similar management role.
Ensure highest level of guest service against set objectives and uphold brand standards.
Lead, coach and motivate the team to achieve sales targets and KPIs; analyse and report figures.
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Role Type
On-site • Permanent • Full-time • Mid-level Senior
Description
About L’Occitane en Provence:
L’Occitane en Provence is a natural and luxurious beauty brand that is renowned worldwide. Our beauty products originate from Provence in the South of France with an emphasis on ethical and socially responsible processes that has been practiced since the company was founded in 1976.
L’Occitane values authenticity, respect, continuous improvement and these values are why L’Occitane now boasts over 2,200 boutiques worldwide.
Building a more diverse and inclusive organisational culture is one of the ways we cultivate change. This involves building an inclusive workplace that makes our people feel safe from any sort of discrimination or harassment respected and valued for who they are as individuals.
About the role:
Are you passionate about delivering exceptional guest experiences and ready to take the next step in your retail journey?
We’re seeking an experienced and passionate full time Boutique Manager to lead the daily operations of our Bondi Boutique. In this key role, you’ll inspire and guide a high-performing team, ensuring seamless boutique operations and delivering an elevated, memorable experience for every guest.
Key Responsibilities:
Oversee all aspects of the boutique’s operations
Ensure the highest level of service is given to our guests, measured against set objectives
Inspire, coach, and motivate the team to consistently achieve sales targets and KPIs
Uphold brand standards and ensure a seamless, guest-first experience
Execute visual merchandising and stock management in line with company guidelines
Administrative responsibility for weekly boutique reporting
Lead and contribute to a positive and collaborative team culture
About You:
A minimum of 1-2 years’ experience in a role within a similar retail business
Experience in an assistant manager or similar management role
Excellent communication skills, both verbal and written
Strong team player with the ability to motivate and inspire a team
Understanding of KPI’s and the ability to analyse and report figures
Skin care experience is ideal but not essential
What’s in it for you?
A competitive salary package including generous team discounts, product allowances & incentives
A feedback rich culture that supports openness and transparency.
A company that focuses on training, development and internal career progression
Being part of a B Corp certified company committed to sustainability through refillable innovations and zero-plastic-waste product development!
Offering extra paid days off for special occasions, along with milestone gifts and a ton of rewards!
Access to our free EAP and fortnightly mental health magazines for tips on wellness
If you would like to learn more about us, please visit loccitane.com.au to find out more!
We are committed to Justice, Equity, Diversity, and Inclusion (JEDI), actively fostering an environment where all candidates are valued, respected, and provided equitable opportunities to thrive, regardless of background or identity.
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