Account Manager - Beverage Can

515097

Melbourne - South, VIC

Full Time

The Opportunity

Reporting to the Sales Manager, this role manages a portfolio of key customer accounts within Visy’s Beverage Can division. You will own the end-to-end account lifecycle including commercial agreements, pricing, forecasting and ongoing customer management. The focus is on balancing customer demand with production capability to deliver strong service, margin and growth outcomes. Working closely with Planning, NPD and Operations, you will ensure new product launches and customer campaigns are delivered on time and in full, while also identifying new business opportunities within the beverage market. This is a fast-paced commercial role suited to someone who can manage complexity, build strong customer relationships and deliver outcomes in a manufacturing environment.

Key Responsibilities

Manage key customer accounts including pricing, contracts and commercial activity

Coordinate forecasting, ordering and supply alignment with production teams

Oversee NPD onboarding including artwork, specifications and production readiness

Ensure campaign delivery requirements are met including approvals and timelines

Identify and convert new business opportunities within the beverage market

Maintain an active pipeline across existing and prospective accounts

Act as first point of contact for customer enquiries and issue resolution

Ensure contract compliance including Minimum Order Quantity, stock levels and delivery terms

Manage escalations and mitigate risks impacting supply and customer outcomes

What You Will Bring

Experience in account management or sales within manufacturing, packaging or FMCG

Strong commercial capability across pricing, contracts and margin management

Experience in forecasting, supply coordination or order management

Strong stakeholder management and communication skills

Ability to manage competing priorities in a fast-paced environment

High attention to detail across commercial and operational processes

Proactive, solutions-focused approach to managing risk and issues

Customer-focused mindset aligned to Visy values

What You’ll Love When You Join Us

Employee Assistance Program (EAP)

Discounted health insurance and banking offers

Purchased annual leave

12 weeks paid parental leave and keep-in-touch days

Wellbeing and lifestyle discounts

Collaborative, values-driven environment

About Visy

Visy powers the circular economy, closing the loop between packaging, remanufacturing and recycling. Over 75 years, we’ve grown to 7,000 employees and 150 global operations across Australia and New Zealand. We collect and sort recyclable materials such as paper, cardboard, glass, plastics and metals, and remanufacture them into new sustainable packaging including beverage cans, cartons and bottles. This keeps materials in circulation and supports Australia and New Zealand’s food and beverage industries.