ServiceNow Lead Engineer

Our People and Culture Technology team delivers human resources technology solutions that improve employee experience and support efficient operations. Our team works in a global, agile environment focused on continuous improvement, automation and new technologies.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

In this role you will lead the end-to-end design and delivery of enterprise-scale ServiceNow HR Service Delivery solutions, shaping platform strategy and architecture across the employee lifecycle. You will work closely with senior human resources and technology stakeholders to create secure, scalable solutions while setting engineering standards and embedding best practices across the team. You will also champion AI-driven capabilities and intelligent automation to simplify workflows, improve decision-making and create a more seamless and personalised employee experience.

What you offer

7+ years’ of experience delivering enterprise-scale ServiceNow (HRSD) solutions, with strong expertise in complex workflow design and exposure to AI-driven capabilities

Strong engineering skills with advanced knowledge of JavaScript and the ServiceNow platform, and the ability to define design patterns and guide development standards

Experience leading the design and delivery of complex integrations using REST and SOAP, aligned with enterprise architecture, security and data governance standards

Ability to influence technical direction, challenge existing approaches, and improve platform scalability, performance and long-term maintainability

A strategic and innovative mindset with experience using automation and artificial intelligence tools to improve engineering efficiency and employee experience.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

1 wellbeing leave day per year

Up to 5 additional service bonus leave days per year

Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers

2 days of paid volunteer leave and donation matching

Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave

Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations

Access to a wide range of salary packaging options

Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription

Hybrid and flexible working arrangements, dependent on role

Reimbursement for work from home equipment

About Technology

Technology enables every aspect of Macquarie, for our people, our customers and our communities. We’re a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow’s technology solutions.

Our commitment to diversity, equity and inclusion

We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team by clicking here.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.