Project Specialist

Pay range:

$71K - $94K

Incentive Plan:

Annual Bonus

Incentive Target %:

3%

SHIFT:

First

BSH Home Appliances Corporation – Top Employer US 2024

Tomorrow is our home.

At BSH, People Matter. Bring your unique skills, capabilities, and experiences to our dynamic teams where your contributions will drive our innovation culture. We strive to be a workplace that values people and supports opportunities for continuous professional and personal growth. As a leading manufacturer of home appliance brands Bosch, Gaggenau, and Thermador, we prioritize having a consumer centric mindset and creating positive experiences for the consumer throughout all interactions with our products and services. Join us now and give your career a home. You Belong Here.

Project Specialist

Remote, U.S.A. / Full-time

Your responsibilities

Participate in development projects and create, maintain, and distribute technical materials to aid in the repair of products sold by BSH Home Appliances Corporation. The goal of this role is to create an exceptional service experience for our consumers with our current and future products.

Job Functions

Assumes the role of stakeholder in assigned projects which include being responsible to manage deliverables, host smaller projects, coordinate resources, and create and deliver reparability concepts of our products.

Create, manage, and deliver requirements during the product development process.

Consistently makes sound business decisions and arguments that support the customer service business and acts in the best interest of our consumers.

Act as a Technical Subject Matter Expert (SME) for your assigned products.

Create and maintain service manuals, training materials, technical documents, and spare parts.

Analyzing product construction, service concept, and/or field service processes to optimize our business.

Lead projects related to technical documentation or field service issues.

Review and interpret engineering drawings and Engineering Change Requests.

Perform other duties as assigned with minimal supervision.

Your profile

Four Year College – Required

Certificate in Technical Writing – Preferred

5-7 Years Experience in Project Management – Required

5-7 Years Experience in Technical Writing – Preferred

5-7 Year of Experience in Technical Illustration – Preferred

An ability to work under minimal supervision

Must be able to analyze, organize, and prioritize work.

Must be able to handle multi-task assignments.

Excellent written and verbal communication and documentation skills.

SAP experience preferred

Proficient in technical illustrations and software. (Adobe, Photoshop, CAD, etc.)

Proficient in Microsoft Office products (Word, Excel, PowerPoint)

Travel requirement – 10%

Your Pay & Benefits

The pay range posted for this position is based on the location noted in the posting title. Exact compensation offered may vary based on your specific skillset and work location. If the position is bonus or incentive eligible then the maximum payout potential is 200% of target with details laid out within the plan document.

Benefits offered include the following:

Medical, dental, vision, life insurance, short and long term disability benefits, employee assistance program (EAP), Adoption Benefits, HSA, FSA, and Dependent Care FSA starting on the first day of the month after 27 days of employment.

Eligible to participate in 401K Savings and Retirement Plan on the first day of the month following or coincident with the date you complete 1 month of employment.

MotivateMe Employee Wellness program through CIGNA.

2 weeks of paid vacation for all non-temporary status new hires below Director level positions. Vacation entitlement increases based on years of service with BSH.

Unlimited paid vacation for all Director and above level positions.

40 hours of paid sick leave (Non-Production Line)

40 hours of paid personal leave (Production Line)

Employee, friends, and family discount program for company products.

BSH provides ongoing product training, uniforms, computer tablet, cell phone and a company vehicle for eligible positions.

Further information

Please visit career.bsh-group.com and learn about what makes BSH a Top Employer!

This position is eligible for the Employee Referral Bonus program.

We participate in E-Verify.