Team Leader Regulatory Operations

Overview

Work Type: Ongoing - Full-time

Salary: $116,413 - $140,849

Grade: VPS 5

Occupation: Governance and risk management

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/732296

Social Services Regulator

The Social Services Regulator (SSR) is an independent statutory authority that exists to safeguard the rights of children and young people as well as people who use social services in Victoria.

The SSR regulates the Social Services Standards, the Child Safe Standards (for organisations without a sector specific co-regulator as well as the social services sector), and also administers the Worker and Carer Exclusion Scheme (WCES), Reportable Conduct Scheme (RCS) and Working with Children Check (WWCC) scheme and NDIS Worker Screening Check.

The Social Services Regulator takes an integrated and intelligence driven approach to identifying, preventing and excluding unsafe people from working with children and young people, as well as ensuring organisations that work with children and young people keep children safe from abuse and harm by meeting the Child Safe Standards.

As a co-regulator of the Child Safe Standards, the Social Services Regulator works with other co-regulators of the Child Safe Standards including the Department of Health, Victorian Registration and Qualifications Authority (VRQA), Victorian Early Childhood Regulation Authority (VECRA), and Workforce Inspectorate Victoria to keep children safe from harm and abuse.

THE ROLE

Reporting to the Manager, Regulatory Operations & Compliance, the role is focused on the oversight and delivery of the team's enforcement and investigatory capabilities, providing local advice to the Social Services Regulator on complex investigations in the event of notifiable or high-risk issues, and liaising with regulated entities where required. This role is expected to have expertise in understanding and applying principles of risk-based regulation relevant to the regulatory activities for which their team is responsible.

ACCOUNTABILITIES INCLUDE

Day-to-day your responsibilities will include:

Lead and support team members to complete complex, sensitive investigations of regulated entities (both proactive and responsive), negotiate resolution and, where necessary, prepare and present evidence to inform regulatory action.

Provide advice and guidance to regulated entities on behalf of the SSR in complex matters to support their compliance with regulatory responsibilities.

Provide advice, recommendations and innovative program options and solutions to SSR management to support continuous improvement of the unit's regulatory approach.

For more details, please open the position description.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please contact SSR HR at humanresources@ssr.vic.gov.au.

Please apply to submit your interest in this position.

Applications close Sunday 12 July 2026 at 11.59pm

Posted

26 June 2026