Account Manager, Western Canada

Compass Group

Calgary, CAhybrid$70k-$80k/yrPosted Jun 26, 2026
Posting intelligenceActively listedReposted 7×, possible evergreen/ghost posting

Skills

excel

About the role

The salary range for this position is $70,000 to $80,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

Now, if you were to come on board as one of our Account Managers, we’d ask you to do the following for us:

Account Management and Retention:

Manage a multi-million dollar portfolio of accounts.

Maintain a level of responsibility for the profitability of your portfolio.

Cross collaborate with other departments ensuring the seamless onboarding of members including exclusions, multiple distributor set up and equipment set up.

Consolidate and strategize on a broad range of account activities, including client business expansion, menu engineering, business goals, etc.

Respond to and anticipate the client’s needs and excel at meeting those needs.

Report monthly on client and portfolio participation in programs.

Keep abreast of industry and market trends and fulfill the role of strategic partner so that we can fulfill our core service, offering innovative purchasing support.

Participate in departmental initiatives, including process re-engineering, template creation and review, and departmental strategic planning.

Perform reviews with clients on their past, present, and future goals.

Portfolio and Account Growth:

Develop and grow the portfolio through optimizations and effective relationship building; identify opportunities, lead the analysis process, and presentations.

Work collaboratively to prepare the annual targets and be responsible for generating the plan and execution of the plan to achieve the targets.

Build meaningful strategic relationships with middle to senior level decision-makers in purchasing and operations.

Show initiative and visible leadership when mining new business opportunities within existing accounts.

Network to explore new revenue opportunities.

Think you have what it takes to be one of our Account Managers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

Minimum two years of experience in a food service or purchasing environment.

Post-secondary degree or diploma in business-related studies.

Meticulous organization skills.

Demonstrated ability to influence growth with internal and/or external clients.

High proficiency in Microsoft Office products, specifically Excel and Outlook.

Good judgment and professionalism in dealing with both clients and internal team members.

Ability to prioritize and manage time effectively, meeting multiple deadlines and managing clients and Compass teams.

Strong sense of conviction, knowing when to push back to achieve desired results.

Ability to communicate effectively and adapt your communication style to the audience.

Ability to travel 20% of the time.

Experience

Required

2 year(s): Minimum two years of experience in a food service or purchasing environment. Post-secondary degree or diploma in business-related studies.

Education

Preferred

Bachelors or better in Business Administration

Associates or better in Business Administration

Licenses & Certifications

Required

Drivers License

Compensation

This Customer Success Manager role pays $70k-$80k/yr. Within typical range for customer success manager roles in Canada.

Questions about this role

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